Troubleshoot or just Upgrade?

TrueNAS General
1

If this is not the correct forum, please point me in the right direction.

I’m running TrueNAS-13.0-U5.3 on an AMD FX-8120 (8-core) w/32gb RAM with 6 x 2TB disks (Seagate if I remember correctly) in my Vault.
I noticed last week that this were getting really, REALLY slow when attempting to retrieve or place files into the NAS. Brought up the dashboard and I see my pool (aka Vault) is “degraded”. Looking at the disks I see the SMART test results are SUCCESS status, with Error: N/A (both short and long).

All this disks are 7200rpm and are about 3-4 years old. I do have backups on different systems.

SO, should I:

  1. Shut it all down, replug every thing and bring it back up and see what happens?

  2. Shut it all down, re-install latest version of Truenas, using some drives and see what happens?

  3. Leave version of TrueNas as is, and just replace all drives?

OR

  1. Some other thing I haven’t thought of?

Any help/guidance would be greatly appreciated.

Bill W

2

What model(s) is/are the HDDs? Could you provide the outputs of the smartctl results? ‘passed’ just means that it hasn’t hit the manufacturer set thresholds for being dead, not that there aren’t possible issues.

Output of zpool status would also be helpful.

There are a lot of die-hard Core fans & regardless of Core vs Scale, I’m not confident that an OS sidegrade/update would resolve a degraded pool.

Also, how are these disks connected? Directly to motherboard, with an HBA, or something less recommended?

OS running on bare metal or virtualized?

Depending on pool status & smart results, solid chance that #1 is the right choice; there is a chance that it will be a mix of #1 & replacing a drive. You’re always welcome to switch to Scale, but I’d fix the pool first & then consider if there is a feature that actually appeals to your usecase.