Hello folks,
Was looking into getting a TrueNAS Connect Plus subscription, but no matter what I do I am unable to upgrade to Plus. I don’t even see an option to enter payment information. It’s a kind of half assed setup trying to get this working.
Are you getting into your Account screen? You need to be a bit more descriptive.
The online docs show you should be around this section, if they are up to date.
plus upgrade billing page has been weird for a few people. try a private window, a different browser, and make sure youre on the account that actually owns that connect system, not just the google login sitting there. if the payment block still never shows, open a ticket with ix. that path is on their side.
Same issue after clearing cache and trying another account and browser. Then getting a hold of support is another damn debacle, creating a Atlassian account, etc. Sorry but I am not sorry, this is a gong show of multiple platforms mashed together to try and make something cohesive, which it is not. I am not willing to pay for such a convoluted platform if this is the headache I am going to get before SIGNING UP and having TrueNAS take my money. My patience has run out with this BS.
Apologies for the slow response, but this has been resolved.
Thanks for your patience.