Network / Connectivity
Provide additional information for the given error and while it may not be all inclusive, the items below are generally some of the first things asked, and you may be asked to provide more specific information.
If Network / Connectivity is suspect: if you are having a slow network speed provide the following:
a. Describe in detail the issue and what you have done to troubleshoot the issue.
b. A slow perceived network connection could be the cause of a slow pool so use ‘dd’ (in the test section below) to test the read/write speed of the pool.
c. Have you used iperf to verify network throughput speed?
d. You may be asked to provide the output of the following commands:
i. lspci and/or lspci -v (SCALE Only)
ii. ifconfig -a Please do not remove any of the output, except you can remove the serial number if desired.
Advice: Always track your drives using the serial number as the DRIVE ID can change on you, it is not fixed to a specific drive. Use the serial number so you know which drive to replace if required.