1991 BA Mathematics, UC Berkeley
2007 MS Computer Science, CSU Long Beach

Be advised, I will refuse all requests to remotely access your system to repair or configure it. I will not assume the liabilities that come from such access. (I was once falsely accused of unauthorized access of a roommate’s system. Avoiding the civil and criminal penalties of that accusation led me to forever foreswear freelance support on systems besides my own or my employer’s. This includes not providing tech support to systems belonging to members of my family and my close friends.)