All of my hard drives are in my datapool but it is showing 7 unassigned disks

TrueNAS General
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21

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1 Like
22

Yup, my bad.

23

Davvo and etorix,

I flashed the firmware as you recommended. as seen below:
admin@truenas[~]$ sudo sas3flash -list
[sudo] password for admin:
Avago Technologies SAS3 Flash Utility
Version 16.00.00.00 (2017.05.02)
Copyright 2008-2017 Avago Technologies. All rights reserved.

    Adapter Selected is a Avago SAS: SAS3008(C0)

    Controller Number              : 0
    Controller                     : SAS3008(C0)
    PCI Address                    : 00:02:00:00
    SAS Address                    : 5003048-0-1a93-1c01
    NVDATA Version (Default)       : 0e.01.00.07
    NVDATA Version (Persistent)    : 0e.01.00.07
    Firmware Product ID            : 0x2221 (IT)
    Firmware Version               : 16.00.12.00
    NVDATA Vendor                  : LSI
    NVDATA Product ID              : SAS9300-8i
    BIOS Version                   : 08.25.00.00
    UEFI BSD Version               : 12.00.00.00
    FCODE Version                  : N/A
    Board Name                     : SAS9300-8i
    Board Assembly                 : N/A
    Board Tracer Number            : N/A

    Finished Processing Commands Successfully.
    Exiting SAS3Flash.

Once that was done the unsigned disks disappeared. so thank you very much as we fixed that issue. you guys are awesome!

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but with that said I wanted to show some screenshots below of the vdevs that do not show the details of the drives and a screenshot of the disk management that shows disks that the system says are not assigned to the pool. Can you give any recommendations on how to fix that? Thanks again.

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Thank you guys again for your assistance.

3 Likes
24

Further to the above issue I just got 2 emails from the system:
the second email was 1 minute after the first and cleared the fault.

TrueNAS @ truenas

The following alert has been cleared:

* Pool HDD0 state is UNAVAIL: One or more devices are faulted in response to persistent errors. There are insufficient replicas for the pool to continue functioning.
The following devices are not healthy:
  * Disk ST4000NXCLAR4000 Z1Z2CSSP 000094141WKD is REMOVED
  * Disk ST4000NXCLAR4000 Z1Z2D5S7 0000C4153LN3 is REMOVED
  * Disk ST4000NXCLAR4000 Z1Z2C38Y 00009414WDJS is FAULTED
  * Disk 8940390264360047320 is REMOVED
  * Disk 8497705532099627906 is FAULTED
  * Disk 6624071595102647614 is FAULTED
  * Disk 17675697180074094584 is FAULTED
  * Disk 3605443159888972208 is FAULTED
  * Disk 4417812743508839313 is FAULTED
  * Disk 9167518272528487432 is FAULTED
  * Disk 1153542114947261224 is FAULTED
  * Disk 17420731139284940737 is FAULTED

the system is showing everything is good when I logged in. but when it happened I heard a bunch of the fans on the system spool up loud. as I was close to the NAS. and was not sure what was going on.

25
  1. zpool clear HDD0
  2. reboot
  3. clear your browser cache
  4. run a scrub if you have data in there
26

I have no idea at this stage.
Maybe the alert was about a shelf loosing power? Can you track down where the removed/faulted drives are physically located?

28

Please open your own thread.

29

Done

30

Davvo and Etorix, Thank you both for all your assistance. I have learned a lot through this issue. So when you mentioned power I started troubleshooting my PDU’s and found that one of the rails seems to be intermittently giving low power and causing the errors on the drives. I have since removed that one and have not had a single error since then. I am still having the drives in the VDEVs not showing all their data, but the system is not giving any errors, so I will call this fixed.

Thank you again!

2 Likes
31

Well done! These intermittent hardware failures are always hard to track down.