Am I missing a drive?

TrueNAS General
21

Tell that 500RPM rear fan to spin faster. If that’s not possible, consider replacing it.

3 Likes
22

I am sorry but where did it come from?

1 Like
23

12052 hours is around 500 days.

3 Likes
24

No long testing either.

3 Likes
25

Besides, TN should have been complaining to you about those temperatures: iirc there is no need to manually set a temperature threshold in order to get a notification.

2 Likes
26

Let’s look at other drives:

$ for i in {0..4}; do
        echo -n ada${i} " "
        smartctl -x /dev/ada${i} | grep Over-Temperature
done

ada0  0x05  0x050  4           12052  ---  Time in Over-Temperature
ada1  0x05  0x050  4            5563  ---  Time in Over-Temperature
ada2  0x05  0x050  4         1360974  ---  Time in Over-Temperature
ada3  0x05  0x050  4         1865002  ---  Time in Over-Temperature
ada4  0x05  0x050  4         1579238  ---  Time in Over-Temperature

I set the fan to max which is 1400 RPM and the drives temperature is down

$ for i in {0..4}; do
	echo -n ada${i} " "
	smartctl -a /dev/ada${i} | grep Temperature_Celsius
done

ada0  194 Temperature_Celsius     0x0002   120   120   000    Old_age   Always       -       54 (Min/Max 22/66)
ada1  194 Temperature_Celsius     0x0002   125   125   000    Old_age   Always       -       52 (Min/Max 22/67)
ada2  194 Temperature_Celsius     0x0002   112   112   000    Old_age   Always       -       58 (Min/Max 22/72)
ada3  194 Temperature_Celsius     0x0002   110   110   000    Old_age   Always       -       59 (Min/Max 22/74)
ada4  194 Temperature_Celsius     0x0002   110   110   000    Old_age   Always       -       59 (Min/Max 22/73)
2 Likes
27

fire
fire717×348 124 KB

6 Likes
28

I agree. If this were an issue I am sure IX Systems would be on it. I wonder what are the temperature readings of other Mini-X owners.

1 Like
29

…but you do need to enable the SMART service.

2 Likes
30
1 Like
31

After a while the drive temperatures are between 44C and 49C with REAR_FAN1 at 1400 RPM.

I think what’s concerning is high temperatures not causing the fan to spin up and requiring locking it up into MAX RPM mode.

1 Like
32

Your selected IPMI fan profile is likely reguating the speed based on the CPU temperature.
There are other profile’s selectable, but I suggest you searching the old forum for a fan script… Or look at GitHub - mrstux/hybrid_fan_control: dual zone CPU and HD fan control for SuperMicro X10/X11 TrueNAS systems

2 Likes
33

It’s those kinds of temperature readings that made me replace the fans for more performant ones followed by abandoning the MiniXL altogether. The upper two bays got almost no cooling from the fan at the middle of the back. (This is the first generation enclosure).

I still have to get rid of my miniXL case.

1 Like
34

You are just panicking for no reason. If there were truly an issue IX Systems would be issuing a recall of Mini X.

1 Like
35

Holy. :fire::fire_extinguisher::fire_engine::firefighter::firecracker:

3 Likes
36

Why don’t you contact tech support and see what the recommended disk temperature ranges are for Minis?

I’m not panicking. I voted with my wallet. My NAS is fine, yours may not be.

4 Likes
37

They do not talk to anybody without a support contract.

1 Like
38

Thanks. I was able to cobble a script which sets the case fan to 100% mode.

ipmitool raw 0x3a 0x01 0x0 0x00 0x64 0x00 0x00 0x00 0x00 0x00

This sets the all fans to auto and the 3rd fan(REAR_FAN1) to MAX,

to read the fan status

ipmitool raw 0x3a 0x02

I think something is reverting fan settings to auto as my temperature went up and the fan was in auto mode despite the BIOS setting to 100%

1 Like
39

It’s the IPMI. You have to go into the IPMI to change the fan profile.

40

That is not my experience. I have dealt with iXsystems multiple times for various hardware issues around my motherboard (Intel AVR54 bug) years after I bought the board and well outside any warranty limit. iXsystems personnel have always been professional, helpful, etc. I contacted them via email and that’s where I would start in your shoes.

Two things come to mind:

  1. It would likely be good for you to confirm via the OEM that 70*C+ is not a normal hard drive operating temperature. The posts in the old forum you were linked to certainly seemed to suggest that iXsystems was OK with 50 degrees C but not 70 degrees C.

  2. iXsystems would want to know if their MiniXLs are being shipped with the wrong IPMI firmware / fan settings. If you changed them to something quieter / less performant then that’s another matter.

Backblaze was one of the first companies to suggest that hard drive temperature and failure rates were not correlated but then again, few of their drives went above 30C because they kept their data center at 17C. The backblaze article mentions a upper operating temperature limit of 60*C among all HDD OEMs, the WD specifications for your drives mention an upper operating limit of 65 degrees C.

1 Like