Cannot change password for my regular user

TrueNAS General
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1

I run TrueNAS-SCALE-23.10.2 on a single machine in my home network. I do not seem to be able to change user password.

I have the root user (which works fine), and my user. The password for my user does not work, and I try to change it using the root user, but it doesn’t take effect. I get the popup that the user is updated.
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I update the password with “Credentials” → “Local Users” and select my user…

  • I found some thread that he or she was using an blocking browser. I tried 4 browser.
  • I tried different passwords, with letters+numbers, or letters+numbers+special sign. I tested length of 10-20. Does not help.
  • I rebooted, upgraded to latest version, it does not help.

When I try to login with this user, it complains the user and password does not match, even though I updated it, and it accepted it. Anyone else ran into this issue? I tried search the forums but did not find much.

Update: I seem to be able to log into the smb windows share with the new credentials, but not in the truenas interface. Why is that?

2

You can only log into the TrueNAS web UI as an admin user. That’s by design.

3

Hm… So its been always like that? I remember being able to log into every user…

4

Until a few releases ago, the only user who could log in to the UI was root. SCALE now allows non-root admin users, but normal users still can’t.

5

It depends on SCALE version. As of DragonFish (24.04):

  • (community) local user accounts can log in to webui if they are a member of a privileged group.
  • (enterprise) AD / LDAP users can log in to webui if they are a member of a group that has been granted privileges to do such.

The way to quickly check whether a user has UI access is to go to the Credentials->Users form and see if Roles have been populated.

If you want a to grant a local user account full administrative access to the NAS you can make it a member of the group builtin_administrators for example.

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6

Thank you for your excellent answers!