I just got a Ugreen DXP4800 Plus and downloaded TrueNAS scale onto it, along with deleting the original Ugreen OS. Now, when I try to access the dashboard through google, it constantly refreshes saying “Connecting to TrueNAS … Make sure the TrueNAS system is powered on and connected to the network,” and then boots me back into the login section. It happens once every two or three minutes.
Does anyone have the same problem or know the solution to it? It’d be a tremendous help. Thank you so much.
I have been having the same problem. One “solution” that has not worked is to go to System/Advanced Settings/Access and kick up the session timeout. I have mine set to SEVEN DAYS, yet I get signed out every few minutes. ¯_(ツ)_/¯
This is REALLY not a good way to encourage 2FA, TrueNAS!! ;-p If we’re going to be forced to login every 1-3 minutes, we certainly aren’t going to want to have to ALSO retried, copy, type in a 2FA code every 1-3 minutes!
PS: I don’t know if it matters, but this is happening on MacOS Safari with hardly any privacy/security countermeasures implemented. IIRC, the TrueNAS GUI didn’t play well with a locked-down Brave browser.
PPS: I think I found a possible culprit and semi-solution. If I leave the page in the foreground, Safari seems to auto-refresh when TrueNAS tries to kick me off. So, instead of coming back to a Login prompt, I just see the screen flash for a moment, and then my working page is refreshed. This at least means I don’t lose my place, but it also means that I cannot background the browser/page while I do something else. :-/
