I am getting alerts two of three times a day.
“Device: /dev/sdi [SAT], Read SMART Error Log Failed.”
Pool shows as is still healthy.
Do I need to replace the disk?
Pool healt Is a different thing, but a drive that fail smart test have high chance to fail soon.
What you must do Is check your drive health, share the smart output for a better understand
I haven’t come across this before, and internet research doesn’t give much help, but here’s my take.
Some people have said that they experienced this temporarily, so it may not indicate any sort of permanent issue. Someone else said this might be a consequence of a minor SATA power cable or PSU issue.
If it were me, my first action would be to run a smartctl -x command to try to retrieve the SMART data including the error log and see what you get. You can also run a SMART SHORT test on the drive to see whether the firmware gives an error.
If the SHORT test works fine, I might then schedule a system power off for a minute in order to restart the firmware execution on the drive and see if that fixes it.
If a reset doesn’t fix it I would be tempted to swap out the drive on the basis that a complete firmware failure would mean a dead drive - and I would probably want to do a drive replacement on my own schedule rather than as a reactive urgent action.
P.S. If you haven’t already done so, you should implement @joeschmuck 's Multi-Report script as it is an order of magnitude better at monitoring drive health than native TN.
Output of smartctl
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.32-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate IronWolf
Device Model: ST10000VN0004-1ZD101
Serial Number: ZA24ZVW6
LU WWN Device Id: 5 000c50 0afd1f611
Firmware Version: SC60
User Capacity: 10,000,831,348,736 bytes [10.0 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database 7.3/5528
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Sep 25 14:23:40 2024 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Enabled
DSN feature is: Unavailable
ATA Security is: Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 559) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 826) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x50bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate POSR-- 083 064 044 - 207855469
3 Spin_Up_Time PO---- 095 085 000 - 0
4 Start_Stop_Count -O--CK 083 083 020 - 17776
5 Reallocated_Sector_Ct PO--CK 100 100 010 - 0
7 Seek_Error_Rate POSR-- 096 060 045 - 4029533578
9 Power_On_Hours -O--CK 047 047 000 - 46919 (142 102 0)
10 Spin_Retry_Count PO--C- 100 100 097 - 0
12 Power_Cycle_Count -O--CK 100 100 020 - 502
184 End-to-End_Error -O--CK 100 100 099 - 0
187 Reported_Uncorrect -O--CK 100 100 000 - 0
188 Command_Timeout -O--CK 100 066 000 - 47245426767
189 High_Fly_Writes -O-RCK 012 012 000 - 88
190 Airflow_Temperature_Cel -O---K 069 045 040 - 31 (Min/Max 30/31)
191 G-Sense_Error_Rate -O--CK 097 097 000 - 6219
192 Power-Off_Retract_Count -O--CK 100 100 000 - 245
193 Load_Cycle_Count -O--CK 054 054 000 - 92144
194 Temperature_Celsius -O---K 031 055 000 - 31 (0 18 0 0 0)
195 Hardware_ECC_Recovered -O-RC- 009 001 000 - 207855469
197 Current_Pending_Sector -O--C- 100 100 000 - 0
198 Offline_Uncorrectable ----C- 100 100 000 - 0
199 UDMA_CRC_Error_Count -OSRCK 200 197 000 - 42
200 Pressure_Limit PO---K 100 100 001 - 0
240 Head_Flying_Hours ------ 100 253 000 - 15457h+01m+58.169s
241 Total_LBAs_Written ------ 100 253 000 - 216759515841
242 Total_LBAs_Read ------ 100 253 000 - 221501115796
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 5 Comprehensive SMART error log
0x03 GPL R/O 5 Ext. Comprehensive SMART error log
0x04 GPL R/O 256 Device Statistics log
0x04 SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x08 GPL R/O 2 Power Conditions log
0x09 SL R/W 1 Selective self-test log
0x0c GPL R/O 2048 Pending Defects log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x13 GPL R/O 1 SATA NCQ Send and Receive log
0x15 GPL R/W 1 Rebuild Assist log
0x21 GPL R/O 1 Write stream error log
0x22 GPL R/O 1 Read stream error log
0x24 GPL R/O 768 Current Device Internal Status Data log
0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xa1 GPL,SL VS 24 Device vendor specific log
0xa2 GPL VS 16320 Device vendor specific log
0xa6 GPL VS 192 Device vendor specific log
0xa8-0xa9 GPL,SL VS 136 Device vendor specific log
0xab GPL VS 1 Device vendor specific log
0xad GPL VS 16 Device vendor specific log
0xb0 GPL VS 17208 Device vendor specific log
0xbe-0xbf GPL VS 65535 Device vendor specific log
0xc1 GPL,SL VS 16 Device vendor specific log
0xc3 GPL,SL VS 8 Device vendor specific log
0xc9 GPL,SL VS 8 Device vendor specific log
0xca GPL,SL VS 16 Device vendor specific log
0xd1 GPL VS 304 Device vendor specific log
0xd2 GPL VS 10000 Device vendor specific log
0xd4 GPL VS 2048 Device vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 46886 -
# 2 Short offline Interrupted (host reset) 00% 46836 -
# 3 Extended offline Interrupted (host reset) 00% 46828 -
# 4 Short offline Completed without error 00% 46667 -
# 5 Short offline Completed without error 00% 46499 -
# 6 Short offline Completed without error 00% 46331 -
# 7 Short offline Completed without error 00% 46166 -
# 8 Short offline Completed without error 00% 45997 -
# 9 Short offline Completed without error 00% 45859 -
#10 Short offline Completed without error 00% 45693 -
#11 Short offline Completed without error 00% 45525 -
#12 Short offline Completed without error 00% 45358 -
#13 Short offline Completed without error 00% 45189 -
#14 Short offline Completed without error 00% 45021 -
#15 Short offline Completed without error 00% 44853 -
#16 Short offline Completed without error 00% 44685 -
#17 Short offline Completed without error 00% 44518 -
#18 Short offline Completed without error 00% 44349 -
#19 Short offline Completed without error 00% 44192 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 522 (0x020a)
Device State: Active (0)
Current Temperature: 30 Celsius
Power Cycle Min/Max Temperature: 30/31 Celsius
Lifetime Min/Max Temperature: 17/55 Celsius
Under/Over Temperature Limit Count: 0/1
SCT Temperature History Version: 2
Temperature Sampling Period: 3 minutes
Temperature Logging Interval: 59 minutes
Min/Max recommended Temperature: 0/ 0 Celsius
Min/Max Temperature Limit: 0/ 0 Celsius
Temperature History Size (Index): 128 (40)
Index Estimated Time Temperature Celsius
41 2024-09-20 08:58 24 *****
... ..( 7 skipped). .. *****
49 2024-09-20 16:50 24 *****
50 2024-09-20 17:49 25 ******
51 2024-09-20 18:48 24 *****
52 2024-09-20 19:47 24 *****
53 2024-09-20 20:46 24 *****
54 2024-09-20 21:45 25 ******
55 2024-09-20 22:44 25 ******
56 2024-09-20 23:43 26 *******
57 2024-09-21 00:42 26 *******
58 2024-09-21 01:41 25 ******
... ..( 2 skipped). .. ******
61 2024-09-21 04:38 25 ******
62 2024-09-21 05:37 24 *****
... ..( 9 skipped). .. *****
72 2024-09-21 15:27 24 *****
73 2024-09-21 16:26 25 ******
... ..( 2 skipped). .. ******
76 2024-09-21 19:23 25 ******
77 2024-09-21 20:22 26 *******
78 2024-09-21 21:21 26 *******
79 2024-09-21 22:20 27 ********
80 2024-09-21 23:19 27 ********
81 2024-09-22 00:18 27 ********
82 2024-09-22 01:17 26 *******
83 2024-09-22 02:16 26 *******
84 2024-09-22 03:15 26 *******
85 2024-09-22 04:14 37 ******************
86 2024-09-22 05:13 42 ***********************
87 2024-09-22 06:12 ? -
88 2024-09-22 07:11 24 *****
89 2024-09-22 08:10 36 *****************
90 2024-09-22 09:09 36 *****************
91 2024-09-22 10:08 37 ******************
92 2024-09-22 11:07 36 *****************
93 2024-09-22 12:06 37 ******************
94 2024-09-22 13:05 38 *******************
95 2024-09-22 14:04 38 *******************
96 2024-09-22 15:03 37 ******************
97 2024-09-22 16:02 36 *****************
98 2024-09-22 17:01 36 *****************
99 2024-09-22 18:00 ? -
100 2024-09-22 18:59 36 *****************
101 2024-09-22 19:58 ? -
102 2024-09-22 20:57 29 **********
103 2024-09-22 21:56 ? -
104 2024-09-22 22:55 28 *********
105 2024-09-22 23:54 ? -
106 2024-09-23 00:53 30 ***********
107 2024-09-23 01:52 ? -
108 2024-09-23 02:51 30 ***********
109 2024-09-23 03:50 ? -
110 2024-09-23 04:49 30 ***********
111 2024-09-23 05:48 ? -
112 2024-09-23 06:47 30 ***********
113 2024-09-23 07:46 ? -
114 2024-09-23 08:45 30 ***********
115 2024-09-23 09:44 ? -
116 2024-09-23 10:43 31 ************
117 2024-09-23 11:42 ? -
118 2024-09-23 12:41 31 ************
119 2024-09-23 13:40 ? -
120 2024-09-23 14:39 33 **************
121 2024-09-23 15:38 ? -
122 2024-09-23 16:37 31 ************
123 2024-09-23 17:36 ? -
124 2024-09-23 18:35 31 ************
125 2024-09-23 19:34 ? -
126 2024-09-23 20:33 31 ************
127 2024-09-23 21:32 ? -
0 2024-09-23 22:31 30 ***********
1 2024-09-23 23:30 ? -
2 2024-09-24 00:29 30 ***********
3 2024-09-24 01:28 ? -
4 2024-09-24 02:27 30 ***********
5 2024-09-24 03:26 ? -
6 2024-09-24 04:25 30 ***********
7 2024-09-24 05:24 ? -
8 2024-09-24 06:23 30 ***********
9 2024-09-24 07:22 ? -
10 2024-09-24 08:21 30 ***********
11 2024-09-24 09:20 ? -
12 2024-09-24 10:19 30 ***********
13 2024-09-24 11:18 ? -
14 2024-09-24 12:17 32 *************
15 2024-09-24 13:16 ? -
16 2024-09-24 14:15 31 ************
17 2024-09-24 15:14 ? -
18 2024-09-24 16:13 31 ************
19 2024-09-24 17:12 ? -
20 2024-09-24 18:11 30 ***********
21 2024-09-24 19:10 ? -
22 2024-09-24 20:09 29 **********
23 2024-09-24 21:08 ? -
24 2024-09-24 22:07 29 **********
25 2024-09-24 23:06 ? -
26 2024-09-25 00:05 29 **********
27 2024-09-25 01:04 ? -
28 2024-09-25 02:03 30 ***********
29 2024-09-25 03:02 ? -
30 2024-09-25 04:01 24 *****
31 2024-09-25 05:00 ? -
32 2024-09-25 05:59 29 **********
33 2024-09-25 06:58 ? -
34 2024-09-25 07:57 29 **********
35 2024-09-25 08:56 ? -
36 2024-09-25 09:55 29 **********
37 2024-09-25 10:54 ? -
38 2024-09-25 11:53 30 ***********
39 2024-09-25 12:52 ? -
40 2024-09-25 13:51 30 ***********
SCT Error Recovery Control:
Read: 70 (7.0 seconds)
Write: 70 (7.0 seconds)
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 1) ==
0x01 0x008 4 502 --- Lifetime Power-On Resets
0x01 0x010 4 46919 --- Power-on Hours
0x01 0x018 6 216743834562 --- Logical Sectors Written
0x01 0x020 6 1676856926 --- Number of Write Commands
0x01 0x028 6 221519579810 --- Logical Sectors Read
0x01 0x030 6 1072329554 --- Number of Read Commands
0x01 0x038 6 - --- Date and Time TimeStamp
0x03 ===== = = === == Rotating Media Statistics (rev 1) ==
0x03 0x008 4 1651114742 N-- Spindle Motor Power-on Hours
0x03 0x010 4 1651079753 N-- Head Flying Hours
0x03 0x018 4 92144 --- Head Load Events
0x03 0x020 4 0 --- Number of Reallocated Logical Sectors
0x03 0x028 4 0 --- Read Recovery Attempts
0x03 0x030 4 0 --- Number of Mechanical Start Failures
0x03 0x038 4 0 --- Number of Realloc. Candidate Logical Sectors
0x03 0x040 4 245 --- Number of High Priority Unload Events
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors
0x04 0x010 4 62 --- Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 30 --- Current Temperature
0x05 0x010 1 30 --- Average Short Term Temperature
0x05 0x018 1 26 --- Average Long Term Temperature
0x05 0x020 1 54 --- Highest Temperature
0x05 0x028 1 0 --- Lowest Temperature
0x05 0x030 1 50 --- Highest Average Short Term Temperature
0x05 0x038 1 22 --- Lowest Average Short Term Temperature
0x05 0x040 1 43 --- Highest Average Long Term Temperature
0x05 0x048 1 25 --- Lowest Average Long Term Temperature
0x05 0x050 4 0 --- Time in Over-Temperature
0x05 0x058 1 70 --- Specified Maximum Operating Temperature
0x05 0x060 4 0 --- Time in Under-Temperature
0x05 0x068 1 0 --- Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 13395 --- Number of Hardware Resets
0x06 0x010 4 732 --- Number of ASR Events
0x06 0x018 4 46 --- Number of Interface CRC Errors
0xff ===== = = === == Vendor Specific Statistics (rev 1) ==
0xff 0x008 7 0 --- Vendor Specific
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
Pending Defects log (GP Log 0x0c)
No Defects Logged
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x000a 2 1 Device-to-host register FISes sent due to a COMRESET
0x0001 2 0 Command failed due to ICRC error
0x0003 2 0 R_ERR response for device-to-host data FIS
0x0004 2 0 R_ERR response for host-to-device data FIS
0x0006 2 0 R_ERR response for device-to-host non-data FIS
0x0007 2 0 R_ERR response for host-to-device non-data FIS
Nothing is jumping out on me to indicate a fault.
I have 2 backup HDD’s so I am prepared if it does fail.
Just got a new error
Device: /dev/sdj [SAT], Read SMART Error Log Failed.
I think this is an indication that the Motherboard SATA controller might be the problem.
Another possibility is this started to happen after I upgraded TrueNAS to the latest version.
New alerts:
- Device: /dev/sdj [SAT], Read SMART Error Log Failed.
Current alerts:
- Device: /dev/sdi [SAT], Read SMART Error Log Failed.
- Device: /dev/sdi [SAT], failed to read SMART Attribute Data.
- Device: /dev/sdj [SAT], failed to read SMART Attribute Data.
- Device: /dev/sdj [SAT], Read SMART Error Log Failed.
Actually your drive have a lot of Raw_Read_Error_Rate and UDMA_CRC_Error_Count that shouldn’t be ignored, but that doesn’t mean his faulting.
Plus, i see that only short test are performed.
What I would do:
- reseat, or better, change SATA cable on the drive
- change SATA port, if no one Is available swap It with the port of another disk
- perform a long smart test, without interrupting It like the last
- monitoring if errors count increase
I have tried to run Long smart tests on both drives running in the background. Progress stops at 0% an the log says the tests where aborted.
Have you try with the other things mentioned?
I have re-seated the SATA connectors and have not had any new Smart logging errors for 24 hours. I am also running Smart long tests via the system shell since it just aborts when I try to do it in the GUI. Should that fail, I will order a new SATA cable.
1 Like
The UDMA errors are an issue. If they do not increment then it is not an issue but rather an old cinnectivity issue. The raw read rate errors are typical for Seagate drives. Subtract FFFFFFFF (4294967295) to get the real value of errors for thr rate. I think that is the value. I’m mobile after the hurricane.