FAILED SMART self-check. BACK UP DATA NOW but SMART Ok?

alepodj · April 5, 2025, 9:44pm

Hello All

My Truenas Scale server is reporting 2 drives under the Alerts menu with the following:

FAILED SMART self-check. BACK UP DATA NOW!.

The curious part is SMART logs not showing any apparent issues unless im reading the information incorrectly? Should i be concerned about this drive?

smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     MB014000GWTFF
Serial Number:    X090A012FDBG
LU WWN Device Id: 5 000039 a78c9afcf
Firmware Version: HPG6
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ACS-4, ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr  5 14:43:26 2025 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x86) Offline data collection activity
                                        was aborted by the device with a fatal error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (  120) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (1310) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x0025) SCT Status supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 32
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0007   100   100   050    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   100   100   002    Pre-fail  Always       -       7160
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   065   065   000    Old_age   Always       -       14242
 10 Spin_Retry_Count        0x0013   100   100   030    Pre-fail  Always       -       0
 23 Unknown_Attribute       0x0023   100   100   075    Pre-fail  Always       -       0
 24 Unknown_Attribute       0x0023   100   100   075    Pre-fail  Always       -       0
169 Unknown_Attribute       0x0033   100   100   002    Pre-fail  Always       -       0
180 Unknown_HDD_Attribute   0x003b   100   100   001    Pre-fail  Always       -       0
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       38 (Min/Max 10/62)
196 Reallocated_Event_Count 0x0033   100   100   010    Pre-fail  Always       -       0

SMART Error Log not supported

SMART Self-test Log not supported

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

neofusion · April 5, 2025, 9:48pm

The output you posted does not look like the drive that is failing.
Could it be that you restarted since the message was generated, resulting in it warning you about a drive that has a different device id this time around?

You should check the smart report of all your drives.

alepodj · April 5, 2025, 10:08pm

I though the same and re-tried thats why im confused the alert says:

Critical Device: /dev/sdr [SAT], FAILED SMART self-check. BACK UP DATA NOW!

SMART says:

truenas_admin@masterdb[~]$ sudo smartctl -a /dev/sdr
[sudo] password for truenas_admin: 
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     MB014000GWTFF
Serial Number:    X090A012FDBG
LU WWN Device Id: 5 000039 a78c9afcf
Firmware Version: HPG6
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ACS-4, ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr  5 15:03:24 2025 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x86) Offline data collection activity
                                        was aborted by the device with a fatal error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (  120) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (1310) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x0025) SCT Status supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 32
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0007   100   100   050    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   100   100   002    Pre-fail  Always       -       7160
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   065   065   000    Old_age   Always       -       14242
 10 Spin_Retry_Count        0x0013   100   100   030    Pre-fail  Always       -       0
 23 Unknown_Attribute       0x0023   100   100   075    Pre-fail  Always       -       0
 24 Unknown_Attribute       0x0023   100   100   075    Pre-fail  Always       -       0
169 Unknown_Attribute       0x0033   100   100   002    Pre-fail  Always       -       0
180 Unknown_HDD_Attribute   0x003b   100   100   001    Pre-fail  Always       -       0
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       38 (Min/Max 10/62)
196 Reallocated_Event_Count 0x0033   100   100   010    Pre-fail  Always       -       0

SMART Error Log not supported

SMART Self-test Log not supported

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

The above only provides legacy SMART information - try 'smartctl -x' for more

joeschmuck · April 6, 2025, 12:51am

What version of Scale are you using?
You also should be providing the output of smartctl -x /dev/sdr so we have all the SMART data.
Since it looks like you have many drives, check them all for indication of failure.
Post the output of zpool status as well. Let’s do it all at once.

joeschmuck · April 6, 2025, 1:27am

Follow up: Your message above is not complete. You are missing the next line of text which tells you the exact problem. I would have included this in my previous post but I hate using a smartphone to type messages, especially technical data, that pesky autocorrect gets me all the time.

alepodj · April 6, 2025, 1:56am

Thats the message that shows in the Alert menu at the top right of the GUI nothing else shows up, also SMART test result GUI didnt show anything

Truenas Scale Version: ElectricEel-24.10.2.1

smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.44-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     MB014000GWTFF
Serial Number:    X090A012FDBG
LU WWN Device Id: 5 000039 a78c9afcf
Firmware Version: HPG6
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database 7.3/5528
ATA Version is:   ACS-4, ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr  5 18:54:43 2025 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Disabled
DSN feature is:   Unavailable
ATA Security is:  Unavailable
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x86) Offline data collection activity
                                        was aborted by the device with a fatal error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (  120) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        (1310) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x0025) SCT Status supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 32
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR--   100   100   050    -    0
  2 Throughput_Performance  POS---   100   100   050    -    0
  3 Spin_Up_Time            PO----   100   100   002    -    7160
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  7 Seek_Error_Rate         POSR--   100   100   050    -    0
  8 Seek_Time_Performance   P-S---   100   100   050    -    0
  9 Power_On_Hours          -O--CK   065   065   000    -    14246
 10 Spin_Retry_Count        PO--C-   100   100   030    -    0
 23 Unknown_Attribute       PO---K   100   100   075    -    0
 24 Unknown_Attribute       PO---K   100   100   075    -    0
169 Unknown_Attribute       PO--CK   100   100   002    -    0
180 Unknown_HDD_Attribute   PO-RCK   100   100   001    -    0
194 Temperature_Celsius     -O---K   100   100   000    -    38 (Min/Max 10/62)
196 Reallocated_Event_Count PO--CK   100   100   010    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x03       GPL     R/O      5  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      7  Device Statistics log
0x07       GPL     R/O      1  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x0c       GPL     R/O    513  Pending Defects log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x24       GPL     R/O  53248  Current Device Internal Status Data log
0x30       GPL     R/O      9  IDENTIFY DEVICE data log
0x80       GPL     R/W     16  Host vendor specific log
0x81-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xb5           SL  VS       1  Device vendor specific log
0xb6       GPL     VS    8192  Device vendor specific log
0xbb       GPL     VS       1  Device vendor specific log
0xd0       GPL     VS       1  Device vendor specific log
0xd7       GPL     VS       1  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
Device Error Count: 1988 (device log contains only the most recent 20 errors)
        CR     = Command Register
        FEATR  = Features Register
        COUNT  = Count (was: Sector Count) Register
        LBA_48 = Upper bytes of LBA High/Mid/Low Registers ]  ATA-8
        LH     = LBA High (was: Cylinder High) Register    ]   LBA
        LM     = LBA Mid (was: Cylinder Low) Register      ] Register
        LL     = LBA Low (was: Sector Number) Register     ]
        DV     = Device (was: Device/Head) Register
        DC     = Device Control Register
        ER     = Error register
        ST     = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1988 [7] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.544  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.542  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.293  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.292  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.043  CHECK POWER MODE

Error 1987 [6] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.293  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.292  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.043  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.042  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.793  CHECK POWER MODE

Error 1986 [5] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.043  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:54.042  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.793  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.792  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.545  CHECK POWER MODE

Error 1985 [4] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.793  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.792  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.545  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.544  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.544  CHECK POWER MODE

Error 1984 [3] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.545  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.544  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.544  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.542  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.453  CHECK POWER MODE

Error 1983 [2] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.544  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.542  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.453  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.452  IDENTIFY DEVICE
  aa aa aa aa aa aa aa aa aa aa aa aa ff     00:22:52.545  [RESERVED]

Error 1982 [1] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.453  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:53.452  IDENTIFY DEVICE
  aa aa aa aa aa aa aa aa aa aa aa aa ff     00:22:52.545  [RESERVED]
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.543  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.542  IDENTIFY DEVICE

Error 1981 [0] occurred at disk power-on lifetime: 14004 hours (583 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER -- ST COUNT  LBA_48  LH LM LL DV DC
  -- -- -- == -- == == == -- -- -- -- --
  04 -- 51 00 00 00 00 00 00 00 00 00 00

  Commands leading to the command that caused the error were:
  CR FEATR COUNT  LBA_48  LH LM LL DV DC  Powered_Up_Time  Command/Feature_Name
  -- == -- == -- == == == -- -- -- -- --  ---------------  --------------------
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.543  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.542  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.293  CHECK POWER MODE
  ec 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.292  IDENTIFY DEVICE
  e5 00 00 00 00 00 00 00 00 00 00 00 00     00:22:52.043  CHECK POWER MODE

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     14219         -
# 2  Short offline       Completed without error       00%     14072         -
# 3  Short offline       Completed without error       00%     13980         -
# 4  Short offline       Completed without error       00%     13928         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       1 (0x0001)
Device State:                        Active (0)
Current Temperature:                    38 Celsius
Power Cycle Min/Max Temperature:     13/40 Celsius
Lifetime    Min/Max Temperature:     10/62 Celsius
Specified Max Operating Temperature:    60 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      5/60 Celsius
Min/Max Temperature Limit:           -40/70 Celsius
Temperature History Size (Index):    478 (302)

Index    Estimated Time   Temperature Celsius
 303    2025-04-05 10:57    38  *******************
 ...    ..(165 skipped).    ..  *******************
 469    2025-04-05 13:43    38  *******************
 470    2025-04-05 13:44    37  ******************
 ...    ..( 17 skipped).    ..  ******************
  10    2025-04-05 14:02    37  ******************
  11    2025-04-05 14:03    36  *****************
 ...    ..(  6 skipped).    ..  *****************
  18    2025-04-05 14:10    36  *****************
  19    2025-04-05 14:11    37  ******************
 ...    ..( 24 skipped).    ..  ******************
  44    2025-04-05 14:36    37  ******************
  45    2025-04-05 14:37    38  *******************
  46    2025-04-05 14:38    37  ******************
  47    2025-04-05 14:39    37  ******************
  48    2025-04-05 14:40    38  *******************
 ...    ..( 58 skipped).    ..  *******************
 107    2025-04-05 15:39    38  *******************
 108    2025-04-05 15:40    39  ********************
 ...    ..(  2 skipped).    ..  ********************
 111    2025-04-05 15:43    39  ********************
 112    2025-04-05 15:44    38  *******************
 113    2025-04-05 15:45    39  ********************
 ...    ..( 50 skipped).    ..  ********************
 164    2025-04-05 16:36    39  ********************
 165    2025-04-05 16:37    38  *******************
 166    2025-04-05 16:38    39  ********************
 167    2025-04-05 16:39    39  ********************
 168    2025-04-05 16:40    38  *******************
 ...    ..(  2 skipped).    ..  *******************
 171    2025-04-05 16:43    38  *******************
 172    2025-04-05 16:44    39  ********************
 173    2025-04-05 16:45    38  *******************
 174    2025-04-05 16:46    38  *******************
 175    2025-04-05 16:47    39  ********************
 176    2025-04-05 16:48    38  *******************
 177    2025-04-05 16:49    38  *******************
 178    2025-04-05 16:50    39  ********************
 179    2025-04-05 16:51    38  *******************
 180    2025-04-05 16:52    38  *******************
 181    2025-04-05 16:53    39  ********************
 182    2025-04-05 16:54    38  *******************
 ...    ..( 33 skipped).    ..  *******************
 216    2025-04-05 17:28    38  *******************
 217    2025-04-05 17:29    39  ********************
 218    2025-04-05 17:30    38  *******************
 ...    ..( 83 skipped).    ..  *******************
 302    2025-04-05 18:54    38  *******************

SCT Error Recovery Control command not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4              56  ---  Lifetime Power-On Resets
0x01  0x018  6     69397184032  ---  Logical Sectors Written
0x01  0x020  6       117346873  ---  Number of Write Commands
0x01  0x028  6     91153044196  ---  Logical Sectors Read
0x01  0x030  6       167204433  ---  Number of Read Commands
0x01  0x038  6     51285600000  ---  Date and Time TimeStamp
0x02  =====  =               =  ===  == Free-Fall Statistics (rev 1) ==
0x02  0x010  4               5  ---  Overlimit Shock Events
0x03  =====  =               =  ===  == Rotating Media Statistics (rev 1) ==
0x03  0x008  4            1123  ---  Spindle Motor Power-on Hours
0x03  0x010  4            1123  ---  Head Flying Hours
0x03  0x018  4             651  ---  Head Load Events
0x03  0x020  4               0  ---  Number of Reallocated Logical Sectors
0x03  0x028  4              35  ---  Read Recovery Attempts
0x03  0x030  4               0  ---  Number of Mechanical Start Failures
0x03  0x038  4               0  ---  Number of Realloc. Candidate Logical Sectors
0x03  0x040  4              52  ---  Number of High Priority Unload Events
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4               0  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              38  ---  Current Temperature
0x05  0x010  1              38  N--  Average Short Term Temperature
0x05  0x018  1              29  N--  Average Long Term Temperature
0x05  0x020  1              62  ---  Highest Temperature
0x05  0x028  1              10  ---  Lowest Temperature
0x05  0x030  1              38  N--  Highest Average Short Term Temperature
0x05  0x038  1              22  N--  Lowest Average Short Term Temperature
0x05  0x040  1              29  N--  Highest Average Long Term Temperature
0x05  0x048  1              27  N--  Lowest Average Long Term Temperature
0x05  0x050  4              35  ---  Time in Over-Temperature
0x05  0x058  1              60  ---  Specified Maximum Operating Temperature
0x05  0x060  4               0  ---  Time in Under-Temperature
0x05  0x068  1               5  ---  Specified Minimum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4             253  ---  Number of Hardware Resets
0x06  0x010  4             150  ---  Number of ASR Events
0x06  0x018  4               0  ---  Number of Interface CRC Errors
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c)
No Defects Logged

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0007  4            0  R_ERR response for host-to-device non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4            0  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4            0  Device-to-host register FISes sent due to a COMRESET
0x000b  4            0  CRC errors within host-to-device FIS
0x000d  4            0  Non-CRC errors within host-to-device FIS
0x000f  4            0  R_ERR response for host-to-device data FIS, CRC
0x0010  4            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  4            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  4            0  R_ERR response for host-to-device non-data FIS, non-CRC

joeschmuck · April 6, 2025, 2:19am

Analysis of the data provided:
The drive maximum temperature reached 60C. That is hot. It could be a contributing factor but nothing indicates that.

You have not run any SMART Long tests. This is quite important as a Long test does a complete surface scan. Recommend you run a Long test on all your drives.

It appears that all your error messages were at Power On Hour time 14004 (about 10 days ago) so this does not line up with the error message date/time. I don’t know if you have a removable drive or were possibly moving cables, or moving the computer but something happened at that time to make the system think the drive was not responding.

Are you powering on/off or rebooting the system? Specifically since 2 April?

This drive S/N: X090A012FDBG does not look like anything is wrong with it.

Highly recommend you examine all the drives in your system but this drive looks fine.

Good Luck