Help with HD smartctl notices

stevewest15 · June 7, 2024, 11:15pm

Hi,

I have replaced an old hard drive with a brand new one and just finished running smartctl long test. What does the “Remaining 90%” mean:

Also, is this brand-new hard drive a bad hard drive based on the status saying “Completed: read failure” (see full report below):

# smartctl -a /dev/da7
smartctl 7.2 2021-09-14 r5236 [FreeBSD 13.1-RELEASE-p9 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red (SMR)
Device Model:     WDC WD60EFAX-68SHWN0
Serial Number:    WD-WX31D49KSU1T
LU WWN Device Id: 5 0014ee 26686d906
Firmware Version: 82.00A82
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
TRIM Command:     Available
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Fri Jun  7 19:14:02 2024 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121) The previous self-test completed having
                                        the read element of the test failed.
Total time to complete Offline
data collection:                (40200) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 132) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x303d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       1
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       4
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       1
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       0
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       2
194 Temperature_Celsius     0x0022   122   121   000    Old_age   Always       -       28
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       2

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%         3         479012016

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Stux · June 7, 2024, 11:17pm

It means the drive failed its self test with 90% of the test remaining.

Ie just over 10% completed.

Which means the drive is DOA and should be returned.

dan · June 7, 2024, 11:18pm

Probably. You can try the self-test again in case your result was a fluke, but that’s likely what it means.

winnielinnie · June 7, 2024, 11:18pm

Infant mortality.

RMA it immediately for a replacement (or refund?)

winnielinnie · June 7, 2024, 11:21pm

Please use only lowercase letters, and put a period between them. (i.e,)

Otherwise, I’ll have to assume you’re attempting to write in French… le very poorly.

Stux · June 7, 2024, 11:22pm

Ie

stevewest15 · June 7, 2024, 11:31pm

Thank you all! Unfortunately, this HD is out of warranty as we purchased them a while ago as backups:

I’ve re-run another smartctl long test to see if it reports the same issue. We have 5 more of these drives brand-new so I’ll try swapping this one with another.

Is it ok to run smartctl long tests on all of the pool HDs (8 HHD) at the same time? Or will that harm something?

Much appreciate your help!

SW

dan · June 7, 2024, 11:32pm

I’ve been doing it for the last several years, once a week. Try to schedule the long self-tests so a scrub isn’t happening at the same time, but otherwise no problem.

winnielinnie · June 7, 2024, 11:34pm

I thought you alluded to it being “brand new”?

dan · June 7, 2024, 11:35pm

It is, with only four power-on-hours as shown in the SMART data. But it’s been sitting unused for a few years, apparently.

The better course of action, if they were being kept as spares, would have been to burn-in and test them all at the outset, and then keep them as cold spares. But that’s easy to say in hindsight.

winnielinnie · June 7, 2024, 11:36pm

Oh my.

I have two spare drives waiting to be used as “replacements” when the (eventual) time arrives, but I will occasionally plug them in, run a long test, and then put them back into a storage box.

Stux · June 7, 2024, 11:37pm

Or it hit 65336 hours.

I think my last drive that did that failed the next smart test too.

Try an extended test again. If it fails, replace the drive. Otherwise chalk it up to the 16 bit limit of power on hours.

Edit: “brand new drive”

winnielinnie · June 7, 2024, 11:39pm

This could be a divine intervention, since the WD60EFAX is an SMR drive.

@stevewest15 Are the other drives also WD60EFAX?

Stux · June 7, 2024, 11:40pm

Why I use a hot spare. At least I find out when the smart tests begin to fail.

And whenever I replace a drive, I use the hot spare and then the new drive (maybe an rma) becomes the new hot spare after burnin

dan · June 7, 2024, 11:42pm

I haven’t as yet felt the need for a hot spare. But if I did, I’d have to give serious thought to whether RAIDZ2 + hotspare was a better configuration than RAIDZ3. Because I’m not sure it is.

Stux · June 7, 2024, 11:44pm

This is true, but mirrors + a hotspare is an easy decision

If I was running raidz2 I’d have 2 or 3 vdevs. A hotspare would probably make sense in that case too.

stevewest15 · June 7, 2024, 11:47pm

Yes, all of the spare drives are WD60EFAX. Should I stay away from these WD Red Plus drives?

The other drives in the Pool are all Model: WDC WD40EFRX-68N. Any recommendations on what WD drive I can pickup from Amazon that would be recommended if the WD60EFAX is not recommended?

Thx,

SW

winnielinnie · June 7, 2024, 11:53pm

“EFAX” are not Red Plus. Those are Red.

Yes, for ZFS, they should be avoided.

Those are fine. They are indeed Red Plus.

Stay away from “EFAX” if you want to stick with WD.

Stux · June 7, 2024, 11:54pm

Grrrr. WD’s Red Debacle. The gift that keeps on giving.

Need meme.