I have moved house. I set up the server, naively thinking that everything would work as it has at my last flat but I cannot connect to it through my computer. I cannot access folders or the dashboard via the browser.
I only use it as network storage and also for Plex.
What can I do to make it work? I’m on latest version of CORE. As I’m sure you can tell, I’m a novice user who set this up for the plex server. I have no real experience, i have only followed tutorials. I cannot find a solution for this online.
Whatever you do, do not use option
5, “reset configuration to defaults”. That will completely reset all your TrueNAS settings… including encryption keys if you have any.
Anyway, you need to adjust the network interface and settings settings to use DHCP again
There may be a way to reset them… sorry don’t have a console available right now to look at.
I had exactly the same experience after a move: mismatch with old and new router subnet, and I’d made a static IP for the TrueNAS server which only related to the older router and subnet (older = 192.168.0.xxx, new = 192.168.1.xxx; server static IP address 192.168.0.xxx)
DHCP of your new router may not be looking on the right subnet, or if you had a static IP address for the server like me, then something else may be occupying the same network address. In my case my static IP had no place on the new network subnet.
Can you log on to your router from a PC and see what the network settings are, and that DHCP is at least turned on?
Once you have determined that DHCP is working, there is a TrueNAS Core help page that I found useful:
You need option 1 in the console menu, as described above by SmallBarky (and definitely NOT option 5 as warned by Stux!)
On the TrueNAS help page, at the bottom there is an example of the dialogue to manually change the TrueNAS server interface, with some responses (‘y’, ‘n’) to set a static IP for the server, i.e. without using DHCP, if that continues to be a problem.
My understanding is that a static IP is always best for a server and GUI interface, to avoid possible unintelligent and random reallocation.
Thank you everyone for your helpful responses. My apologies for such a delayed response time. Got a newborn and it’s just been hectic.
Ok, so I’ve managed to get a monitor on the truenas. For some reason I can’t upload an image. Unfortunately in this case I am not able to get access to the modem, as frustrating as that is. In that case, should I just try to change the IP address?
Ive run a ip scan to see all the ip adresss on this modem. Ive noticed something interesting. This modem, the numbers begin at 192.168.4 and not 192.168.1
In theory i should be able to just change the ip and it will work. Ill update you
I’ve attempted to change to IP address but it’s saying “Restarting network: failed”. I’m not sure how to proceed from here. I tried various different subnets but it’s not working
Despite reciving the “Restarting network: failed” message. I tried to login to the ip adress on my computer and it worked. I was able to map my drives and everything is working perfectly.
However, i am concerned about that message. Does it mean something is wrong?
abit of additional infomation that might give some context to the “Restarting network: failed” message.
When i tried to update, i got this:
Unable to connect to url ixsystems site (cant include links).txt: Automatic update check failed. Please check system network settings.
If you had a static ip configured previously and now only changed the ip of the nas, you propably also have to change the default gateway to your new routers ip. My guess is that the default gateway is still set to your old houses router.
Is that done via the same method to change to ip? I do have access to the gui now so im guessing i can do it that way. Do i just change default gateway to the same ip as the truenas?
ok, ive learnt what a default gateway is and manage to set it.
Thank you all for tolerating my ignorance on this system. But i will say, i have learnt alot more about things like DHCP, submask, default gateway and afew other things
