Plex not finding hostpath data

Apps and Virtualization
1

hello, im having a problem with plex.

i have migrated my server from core to scale (Dragonfish-24.04.2.5) and i wanted to install plex again. it fully installed it but it cant find my data on the smb share i use

2

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3

Uh, I’m not sure how SMB is relevant here. Surely you aren’t using Plex over SMB?

If you browse /data from Plex, you should see everything at /mnt/toshiba pool/media/Plex…

4

i dont see anything in plex

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5

Why did you migrate your server to a version that’s two major releases out of date? That’s a poor practice in general–and in this case, it’s a particularly poor practice, as the apps system completely changed in 24.10.

6

i did it becouse i read it somwhere (could be outdated)
now i have installed (25.04.0)

7

From the host:

ls -l /mnt/toshiba pool/media/Plex
8

could be a bit more specific i dont know what to do

9

It’s a shell command. You type it in TrueNAS shell.

System > Shell, though it’s much nicer to use a SSH client.

10

thanks.
this is what i get:

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11

sorry,

ls -l '/mnt/toshiba pool/media/Plex'

You have a space in the path so it needs quotes.

12

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my directory doesnt seem to exist.

13

Sorry again, I had to zoom in.

i thought it said ‘toshiba pool’, not ‘tohiba pool’. Old man.

ls -l '/mnt/tohiba pool/media/Plex'
14

no problem. im dyslexic, i wrote it wrong when setting it up 3 years ago.

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2 Likes
15

I read about this story when the news broke out. Apparently, the NSA gave up after three years of trying to crack @Timo_Secember’s server.

Genius. :muscle: If only they had known…

It reminds me of the time I got out of a speeding ticket because my license plate is lIl1l1.

3 Likes
16

Try this in the shell?

chown -R apps:apps '/mnt/tohiba pool/media/Plex'

It will set apps:apps as the owner for everything in that path. ‘apps’ is the user that ‘Plex’ runs as.

2 Likes
17

My username on a site is wrong because when I was registering, the swollen battery on the laptop I used was creating pressure under the keyboard that caused a lot of keypresses to not register.

I didn’t notice until I went to their support to find out why I couldn’t log in or recover my password.

2 Likes
18

thank you so much, that worked

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1 Like
19

If you look back at the output of ‘ls -l’ earlier, you will see ‘921 921’. This is the ‘user’ and ‘group’ that own those files. I think ‘921’ is the user id / group id of the ‘apps’ user on Core.

On Scale, the user ‘apps’ has user id and group id of 568, so didn’t have permissions to those files. The ‘chown -R’ recursively changed the owner of those files to the correct apps user (568).

1 Like
20

Not the “apps” user, but specifically the “plex” user.

If you installed the “Plugin”, I believe it automatically creates the 921 “plex” user on the host to match the UID within the jail.

If you installed it manually in a jail, then you’d need to manually create user UID 921 on the host and name it “plex”.

2 Likes