Plex Plugin will not install

I use Bitvise. I think I’ve managed to login to my NAS - or not: I gave at the host field TrueNAS and port 22 + username and password. However I see the remote files and found the preferences.xml file in Plex Media Server folder but can’t download to local. “Open request failed with SFTP error Permission Denied.”

You need a lot more than that file. You need the ENTIRE “plexdata” folder. It will take hours for all these files to copy individually to another location, that’s why you want to make a TAR archive out of them.

Go to the folder where the plexdata folder is located, and you run the command to make an archive out of it, like this:

root@mittsume[~]# cd /mnt/jails/iocage/jails/plex_8/root/usr/local
root@mittsume[...ls/iocage/jails/plex_8/root/usr/local]# ls
bin                     lib                     plexdata-plexpass
etc                     libdata                 sbin
include                 openssl                 share
root@mittsume[...ls/iocage/jails/plex_8/root/usr/local]# tar -cvf plexdata-plexpass.tar plexdata-plexpass

Again, make sure the plexmediaserver process is shut down before you do.
This may take several minutes to run the archive command, and after it is done you copy the “plexdata-plexpass.tar” file off your server (it will be dozens of gigabytes most likely).

In the same boat here.
I did the manual install I think, so on 13.4

I then hit update the Plex jail - and it got it to:

You are currently running version 1.41.0.8994 on the server “Plex-Proper”. Version 1.41.8.9834 is now available.

But I still see a server update available. Sigh. How to get it fully updated?

— it seems like I lost all my collections etc, as well?!

TL;DR - I had a plex server in a jail on 13.1(?); and another new one on 13.4.
13.1 stopped working recently; I think turned on 13.4 and CLAIMED the new server etc etc… did I wipe all the old info, collections etc?

Edit — ok, seems “Server is outdated” and does not meet the minimum version requirements for Plex. To use the app, this server will need to be updated to version 1.41.2 or newer…"

FFS. So how to get to that? Easiest way is update 13.4 again? Manually update that jail?

Or need to go upgrade to SCALE?

You can probably move the data from the old jail to the newer 13.4 jail Plex. Generally it’s best if the old server and the new server both be on the same version of Plex when you transfer the data.

Any steps or guide to do that?

You’re in it right now. Go back eight posts. You’re just copying the server folder from the older jail over and overwriting the newer one.

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