Reporting doesn't report any metrics

TrueNAS General
,
1

Hello,

Reporting is not reporting any metrics at all.
TrueNas 13.3
System dataset on boot-pool (SSD).

Any ideas where to start debuging? TIA

2

Did you try clearing the browser cache?

Private / incognito mode?

Try a different browser?

3

yes to all your questions and still no metrics in reports.

4

Any suggestions on how I an debug this problem?

5

Did you try rebooting and moving the system’s dataset?

6

This is problem is been going on for at list two years. So the system has been booted a number of times. Where should I move the dataset to?

7

Moved system dataset to Tank1 & rebooted the system, still o metrics in reports.

8

You are not getting any data from any tab? Including the likes of ZFS or memory tabs?

Please list your full hardware specs, I recall reading about a very similar issue in the old forum.

9

no data on any tabs. I was me in the old forum. Did not get the problem resolved.

TrueNAS-13.3 | Firefox browser (latest release)
Gigabit switch | 5 pools each 2x4TB HD Mirrored | 16GB ram |
Intel i7-2700k | ASRock Z77 Extreme4 | clients running win10x64 pro

10

Try entering an SSH connection and running service middlewared stop followed by service middlewared start, then wait for a few minutes and open the WebUI.

11

Thanks Davvo for your persistence. I tried your suggestion it didn’t work. I notice the following message from TrueNas. I don’t know if this is the culprit.

Sep  3 00:00:00 TrueNAS12 syslog-ng[1366]: WARNING: Configuration file format is too old, syslog-ng is running in compatibility mode. Please update it to use the syslog-ng 4.4 format at your time of convenience. To upgrade the configuration, please review the warnings about incompatible changes printed by syslog-ng, and once completed change the @version header at the top of the configuration file; config-version='3.35'
Sep  3 00:00:00 TrueNAS12 syslog-ng[1366]: Configuration reload request received, reloading configuration;
Sep  3 00:00:00 TrueNAS12 syslog-ng[1366]: Configuration reload finished;
12

Nay, that’s something I get as well.

I remembered correctly: take a look at Reporting Completely Blank | TrueNAS Community.

TL;DR: try a non-chromium browser or accessing the system via 192.168.X.X.