SCALE install gives black screen

Im stumped, built a new server and I’m unable to install SCALE. Safe boot is off, uefi is supported, and tried multiple re-downloads and flashes. I can select install but after that its just a blank screen. Tried HDMI and DP outputs. Running the following:

ASRock B760M RS DDR5
I5-12600K
Crucial DDR5 16x2

All drives show up in BIOS. Any help would be much appreciated!

Where do you select install? The Grub screen?

I get a message that boot has failed repeatedly and then select boot options. Takes me to grub menu with option to install truenas scale. I select it and get infinite powered on but black screen.

Try ventoy.

It lets you build a different type of usb boot disk, where you can put the truenas iso (and checksum) in a directory/partition.

It uses a different boot method that can be more reliable.

I just finished trying an install of Linux mint. Worked no problem. All hardware continues to work as expected and shown in BIOS.

Tried it and had the same issue. Black screen.

I tried the lastest 24.10 future release and it had the same issue. Boot screen attached. Either option causes a powered on but blank screen.

May be read this. It could be that your hardware is too new, or it could be the RAM slots used, and maybe have a read here. This thread shows success by using a dedicated gpu for the install. Another issue found during my research is a need to patch certain intel igpus. Hope these help.

Other things to consider. Try disabling secure boot, any non-essential hardware as these may cause issues based on various other posts I have read with this issue.

If it were me, I’d try and get the install to complete with a dedicated gpu of any kind to bypass any igpu issue and then see if you can access the GUI with the dedicated gpu removed.

Turns out it was the dumbest answer. The installer couldn’t deal with my 1440p gaming monitor. I plugged the output into an LG CX TV and it worked just fine. Sigh, now to rebuild my apps.

Hi same issue,

onboard VGA supermicro [X10SLL-F] 32 GB RAM CPU XEON E3-1230

trying to boot scale install iso, with external DVD/ipmi/usb whatever, after grub, just a black screen, seems that image doesnt boot

Same issue here. This has been going on for a few years now and I guess they have been too busy to look into this. The problem persists…