SMB and Windows Computer Management Snap-in

TrueNAS General
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1

Hello,

I’m running into a problem and am wondering if anyone might have some suggestions.

Quite often we wind up with files that are either locked or in use but I am unable to view them using the computer management snap-in.

Upon connecting to the box i get a message that states “Computer cannot be connected”

After clicking OK it seems to connect to the TrueNAS box anyhow and I’m then presented with this error when i click on the “open files” icon.

“you do not have permissions to see the list of files opened by windows clients”

I’m logged into my PC as domain admin, opening the computer management snap-in as an administrator and have a domain joined instance of TrueNAS scale running on a physical server.

It seems like some sort of permissions issue between TrueNAS and active directory.
Has anybody run across this before?

Thanks!
Gregg

1 Like
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Is the user a member of domain admins group?

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Yes, i am logged in as a domain admin and running computer management as an administrator

4

Do you have a support contract? If so you can reach out to the support team, otherwise you can file a bug ticket on our jira and we’ll get to it as we have time (if the privilege check on the RPC endpoint is for some reason broken). Do note that list of files open via SMB is visible in the TrueNAS webui.

5

Thank you very much!

All i could find for viewing open SMB files was to use the smbstatus command in the CLI. Is there somewhere else i can view this info?

Thanks,
Gregg

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It’s in the webui.

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The webui does not have an easy way to disconnect/unlock. cli does it fine (smbstatus | grep ‘fileyourelookingfor’) but i need another admin to be able to use the “computer Management:Shared Folders:Sessions|Open Files” which used to work.
Yes, “Admini group” is set in the smb service settings.