Stuck in hell with a custom app that I can't start or delete

TrueNAS General
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1

I’ve got a really super simple custom app that I launched via YAML. But now it won’t launch or allow me to delete it. Is there a way I can manually delete it? I don’t have any other apps. Can I just delete the .ix-apps directory? When I try to start it it I throws this error:

[EFAULT] Failed 'down' action for 'duplicati' app. Please check /var/log/app_lifecycle.log for more details

the app_lifeceycle.log says this:
[2025/02/22 23:34:47] (ERROR) app_lifecycle.compose_action():56 - Failed 'down' action for 'duplicati' app: service "duplicati" refers to undefined volume duplicati_data: invalid compose project

so when I try to just delete it, it just throws the same errors:

[EFAULT] Failed 'down' action for 'duplicati' app. Please check /var/log/app_lifecycle.log for more details

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 509, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 556, in __run_body
    rv = await self.middleware.run_in_thread(self.method, *args)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1367, in run_in_thread
    return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1364, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 268, in nf
    rv = func(*args, **kwargs)
         ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 55, in nf
    res = f(*args, **kwargs)
          ^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 183, in nf
    return func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 351, in do_delete
    return self.delete_internal(job, app_name, app_config, options)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 356, in delete_internal
    compose_action(
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
    raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'down' action for 'duplicati' app. Please check /var/log/app_lifecycle.log for more details

and the app_lifecycle app just says:
[2025/02/22 23:36:37] (ERROR) app_lifecycle.compose_action():56 - Failed 'down' action for 'duplicati' app: service "duplicati" refers to undefined volume duplicati_data: invalid compose project

So can I just whack the ix-apps directory? This shit is super annoying.

2

Hello :slight_smile:

kill the ix-apps dir ??? I would not, never.

did you try create the duplicati_data volume somewhere on you zpool (perhaps in the ix-apps dir…) and restart the installation of your custom soft ?

Jeff

3

Bro, I can create a folder all I want, but I can’t do anything to change the state of the app. See above errors.

4

Can you post your current compose file?

5

I encountered this issue today.

I solved it by copy and pasting a random docker compose file for a container I wasn’t running on the machine (pihole in my case), into the custom app yaml edit box. Kept the name the same.

Then, in the ‘Apps’ view, I ticked the errant app and chose delete from the pull down box top right of the list. Unticking delete images. It was then gone. Phew!