TrueNAS is hiring!
This role focuses on providing advanced TrueNAS storage support for escalated customer issues, also including the investigation and troubleshooting of complex client environments. The engineer will be expected to tackle hardware problems, firmware, and OS interoperability exceptions, requiring strong customer focus and expertise in a variety of technologies.
Key responsibilities include working with customers on hardware issues, supporting Linux-based TrueNAS storage solutions, managing RMAs, documenting processes, and mentoring junior team members. Ideal candidates will have a Bachelor’s degree in a related field (or equivalent experience) and over 7 years of hands-on experience with UNIX/Linux server environments, strong Linux systems administration skills, and practical knowledge of server hardware components, storage technologies (RAID, ZFS, SAS/SATA/NVMe), networking, and virtualization.
Please see the following link to apply and learn more about the position: