TrueNas app directory fails to clone

TrueNAS General
1

I have an old pc that I converted into a NAS recently, and I would like to add the Plex Media Server app to it, but I have issues whenever I try to load the app directory. It worked fine when I first set up the NAS, but after I uninstalled Plex to adjust where the files were stored it stopped working and now, I end up with this issue:

Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/middlewared/plugins/catalog/git_utils.py”, line 34, in pull_clone_repository
clone_repository(repository_uri, destination, branch, depth)
File “/usr/lib/python3/dist-packages/middlewared/utils/git.py”, line 25, in clone_repository
raise CallError(
middlewared.service_exception.CallError: [EFAULT] Failed to clone ‘GitHub - truenas/apps’ repository at ‘/mnt/.ix-apps/truenas_catalog’ destination: Cloning into ‘/mnt/.ix-apps/truenas_catalog’…

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 469, in run
await self.future
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 511, in __run_body
rv = await self.method(*args)
^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 179, in nf
return await func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 49, in nf
res = await f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/catalog/sync.py”, line 27, in sync
await self.middleware.call(
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1603, in call
return await self._call(
^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1458, in _call
return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1353, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3.11/concurrent/futures/thread.py”, line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/catalog/sync.py”, line 54, in update_git_repository
return pull_clone_repository(repository, location, branch)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/catalog/git_utils.py”, line 36, in pull_clone_repository
raise CallError(f’Failed to clone {repository_uri!r} repository at {destination!r} destination: {e}')
middlewared.service_exception.CallError: [EFAULT] Failed to clone ‘GitHub - truenas/apps’ repository at ‘/mnt/.ix-apps/truenas_catalog’ destination: [EFAULT] Failed to clone ‘GitHub - truenas/apps’ repository at ‘/mnt/.ix-apps/truenas_catalog’ destination: Cloning into ‘/mnt/.ix-apps/truenas_catalog’…

I am currently on TrueNAS-SCALE-24.10-BETA.1, and I tried to update it for a potential fix, but that also appears to not be working. If anyone has suggestions, I would appreaciate the help greatly.

2

How did you try to update TrueNAS? Manual file or Release train drop downs in GUI?

I would suggest getting a current configuration backup from the GUI in the mean time. It may be useful for a reinstall procedure.

Maybe browse the forums and posts to get your forum user trust level up for more posting rights too.

1 Like
3

Can you unset the app pool and then update?

4

I tried the update through the GUI, so I could use a manual update. I actually did a reinstall recently, which fixed the problem until I tried to reinstall Plex.

5

I tried to unset and re-choose the app pool, but it didn’t seem to help.

6

same problem here, problem was dns entry void