Hi,
I have trueNas installed on a proxmox VM for long months and all worked well until today :-(.
I got an I/O error displayed on proxmox VM and none of mounts were working on any machine …
I looked for any reason and saw somewhere to run this command :
smartctl -a /dev/sdc
This is the result (executed on the proxmox host) :
root@pve:~# smartctl -a /dev/sdc
smartctl 7.3 2022-02-28 r5338 [x86_64-linux-6.8.12-1-pve] (local build)
Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 2.5 5400
Device Model: ST5000LM000-2AN170
Serial Number: WCJ5R1TS
LU WWN Device Id: 5 000c50 0e01f81e3
Firmware Version: 0001
User Capacity: 5,000,981,078,016 bytes [5.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5526 rpm
Form Factor: 2.5 inches
Device is: In smartctl database 7.3/5319
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Aug 28 20:51:12 2024 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 811) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x30a5) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 050 050 006 Pre-fail Always - 46297920
3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 099 099 020 Old_age Always - 1867
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 416
7 Seek_Error_Rate 0x000f 089 060 045 Pre-fail Always - 856162986
9 Power_On_Hours 0x0032 090 090 000 Old_age Always - 9525 (33 20 0)
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 9
183 SATA_Downshift_Count 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 098 098 000 Old_age Always - 2
188 Command_Timeout 0x0032 098 098 000 Old_age Always - 8590065666
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 056 049 040 Old_age Always - 44 (Min/Max 42/44)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 097 097 000 Old_age Always - 7033
193 Load_Cycle_Count 0x0032 066 066 000 Old_age Always - 69753
194 Temperature_Celsius 0x0022 044 051 000 Old_age Always - 44 (0 24 0 0 0)
195 Hardware_ECC_Recovered 0x001a 077 064 000 Old_age Always - 46297920
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 200
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 200
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 6502 (105 108 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 56802342940
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 92179484164
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 2
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 2 occurred at disk power-on lifetime: 9525 hours (396 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 01 7f 00 40 40 00 33d+10:35:03.126 READ FPDMA QUEUED
60 00 01 80 00 00 40 00 33d+10:35:03.008 READ FPDMA QUEUED
60 00 01 7f 00 40 40 00 33d+10:35:03.008 READ FPDMA QUEUED
60 00 01 80 00 00 40 00 33d+10:35:03.007 READ FPDMA QUEUED
60 00 01 81 00 00 40 00 33d+10:35:03.006 READ FPDMA QUEUED
Error 1 occurred at disk power-on lifetime: 9525 hours (396 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 01 7f 00 40 40 00 33d+10:20:04.912 READ FPDMA QUEUED
60 00 10 ff ff ff 4f 00 33d+10:20:04.795 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 33d+10:20:04.794 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 33d+10:20:04.794 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 33d+10:20:04.779 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
This disk is “only” passed to my VM, I don’t understand why it could be the cause of my issues …
Maybe this could help to understand, this is my proxmox “hardware” section
… I really hope my HDD is not broken …
Thank you for any help