TrueNas Scale cannot clone github repos for apps, but can use the internet for everything else

Apps and Virtualization
1

I recently upgraded my TrueNas Core server to Scale and I can’t get it to use the app function whatsoever (I want to run a Jellyfin server).

Whenever it tries to use the default app catalog, it spits out this:
Error: [EFAULT] Failed to clone ‘GitHub - truenas/charts: TrueNAS SCALE Apps Catalogs & Charts’ repository at ‘/mnt/main_storage/ix-applications/catalogs/github_com_truenas_charts_git_master’ destination: Cmd(‘git’) failed due to: exit code(128) cmdline: git clone -v GitHub - truenas/charts: TrueNAS SCALE Apps Catalogs & Charts /mnt/main_storage/ix-applications/catalogs/github_com_truenas_charts_git_master stderr: 'Cloning into ‘/mnt/main_storage/ix-applications/catalogs/github_com_truenas_charts_git_master’… POST git-upload-pack (164 bytes) POST git-upload-pack (gzip 1717 to 889 bytes) error: 6189 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: index-pack failed ’

And whenever you try to add a new catalog, it fails (I can’t find the error right now, can post later if needed).

Has anybody else had this issue, and if so, can anybody fix this? Whenever I try to get a software update or anything by the way, it works totally fine.

Thanks for any help anyone can give,
Mark :slight_smile:

2

That is is a bit of a mystery for sure. Assume no packet loss or other network disruptions?

Can you try this manually from the CLI?

# git clone https://github.com/truenas/charts

3

Yep, no packet loss from anything else. Tried cloning it in the shell, worked perfectly and had no issues. I have no idea why it cannot do this for the apps. Should I possibly try a reinstall?

4

Reinstall is rather extreme. I’d say first do this:

Go into the TrueNAS UI → Apps → Settings → Unset Pool. Then wait a moment and re-load the Apps UI again and select your pool. That will re-init the Apps system fresh.

2 Likes
5

Worked!! Thanks so much!

1 Like
6

Glad to hear its now working.
Just a question though, are you running a bridge (i.e br0 interface)?
If so, the Apps service will not start after a boot (or reboot). This is a known problem with Cobia (and Dragonfish).
As @dan wrote above, UNSETing and “Choose Pool” will fix it. Sadly, you need to do this after any reboot.

7

I wrote a post in the old community forum.

Unsetting the pool scares me too much. :slight_smile:

An alternative solution is to refresh the app catalog in the App section.

It has to be made at every reboot too, unfortunately.

8

There are also posts on the old forum saying, that it has something to do with a wrong time set in the BIOS.
That never solved the problem for me so I ended up moving the apps to a VM - and i completly removed everything app related from the system.
Jellyfin/plex is easely done in a VM.

9

I never had a time problem under Windows, as the NTP client overwrites the bios clock.

I think that TrueNAS should do the same too, as bios usually isn’t aware of Time Zone, at least on the Supermicro motherboards.

I never installed a single app, this issue started just at a fresh install + preferences restore.