Hi all,
I’m new here and need a little help.
I’ve been using TrueNas for years as a Nas/Plex server. I have an AMD 3600, forget which motherboard, 32gb Corsair 3600mhz ram and 4x 4tb SATA HD. It’s never let me down, always works.
Recently I decided to treat myself and buy the bits to make a Nas with more space. I bought another AMD 3600, same chipset but different brand motherboard, 32gb ram, but this time bought a PCI sas controller and 7x 12tb sas drives.
I went to install truenas and saw that jails are being discontinued so installed TrueNas scale. As I wanted this Nas to just be for media I installed Plex server via the app store and immich for photos.
I started copying (luckily copying) data across from the old Nas and left it running over night. Next morning I couldn’t log into the Nas via the web portal. It had a loading bar and had a message saying it was trying to contact the server. I restarted the whole thing and continued copying. At some point that day the copying got stuck but didn’t fail, the speed just dropped to 0. I tried to log in again and had the same problem. Restarted it and everything was fine.
I’m new to sas drives and thought I had messed something up so took everything apart, put it all back together again, updated all the bios’/drivers I could find and went to bed. Next morning, same problem, couldn’t log in. This time I wasnt copying, so don’t believe it’s to do with hardware/sas drives. I restarted the box and went away for work for a week.
When I got back I realised that Plex had never restart when the box had been restart and I could log in fine! I restarted Plex and next morning couldn’t log in. I decided to wipe the whole thing, re installed TrueNas scale and found a guide to install Plex correctly, followed it to a tee, incase I had made a mistake previously. Started copying files again over night and next morning, same problem. Turned off Plex for three days, no problem at all.
It seems that whatever I have done is causing Plex to crash the system, but as I haven’t changed any settings, everything is default from the 2nd install, I can’t work out what it is. There are no logs in TrueNas indicating an issue. All my drives pass every scan with no errors, Lastly I found that if I plug in a monitor and look at the console after it’s got stuck, I don’t see the 1-9 options, I get a whole bunch of code which I don’t understand and I can’t scroll up or down to investigate. It’s like it’s stuck. I have attached an image of it.
If anyone has any ideas, I would really appreciate it as I’m pulling my hair out!
