Truenas Scale does not recognize SAS HDD

[Sheldon]

Hello everyone, I hope everyone is well.
I have a local storage system with the following configurations:

PowerEdge R540 Server

OS: Truenas Scale 24.04
2 x 256GB Ram
PERC H330 Controller (SAS/SATA)
2 x 4TB HDD (SATA) virtualized for the OS
8 x HDD 10TB (SAS)

NOTE: SAS HDD Model Exos X10 Seagate (ST10000NM0096)

All drivers have been updated on Life Cycle.

I am facing a problem where the SAS HDDs that I have are not being recognized by Truenas, looking through IDRAC I found that the r540 Server recognizes the HD’s in its bays correctly, but when starting the Truenas OS, it does not recognize any of the 8 HD’s.

I would like to know if anyone has had this problem.

[neofusion]

When you say that they aren’t recognised by TrueNAS, where are you looking for them?

Post the output of lsblk -S please.

Btw, I am not versed in iDRAC but in case it applies:
It’s highly discouraged to run controllers like the PERC in raid mode as opposed to IT-mode. Layering ZFS software raid on hardware raid is a recipe for disaster.

[Sheldon]

OBS.: This server fell into my lap after another “analyst” recommended the settings, visually it is chaos.

I apologize for missing this information.

When I mention that truenas does not recognize it, it would be to create a new pool.
I have 4 free SATA disks in the d-link dsn-4000 so they are listed in the image below. The SAS HD’s do not appear.

I have 2 d-link dsn-4000 blocks, but this one is connected by PCI-e Perc H800, so all my other HD’s will be listed, my problem is only in recognizing the HD directly on the Poweredge R540.

@neofusion

Post the output of lsblk -S please.

When I send the lsblk -S command, I have this result:

NAME    MAJ:MIN RM  SIZE RO TYPE  MOUNTPOINTS
sda1      8:1    0   16M  0 part  
└─sda     8:0    0  3.6T  0 disk  
sda2      8:2    0  3.6T  0 part  
└─sda     8:0    0  3.6T  0 disk  
sdb1      8:17   0  3.6T  0 part  
└─sdb     8:16   0  3.6T  0 disk  
sdc1      8:33   0    2G  0 part  
└─sdc     8:32   0  5.5T  0 disk  
sdc2      8:34   0  5.5T  0 part  
└─sdc     8:32   0  5.5T  0 disk  
sdd       8:48   0  5.5T  0 disk  
sde1      8:65   0  3.6T  0 part  
└─sde     8:64   0  3.6T  0 disk  
sdf1      8:81   0    1M  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdf2      8:82   0  512M  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdf3      8:83   0  3.6T  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdg1      8:97   0    2G  0 part  
└─sdg     8:96   0  5.5T  0 disk  
sdg2      8:98   0  5.5T  0 part  
└─sdg     8:96   0  5.5T  0 disk  
sdh1      8:113  0  3.6T  0 part  
└─sdh     8:112  0  3.6T  0 disk  
sdi1      8:129  0  3.6T  0 part  
└─sdi     8:128  0  3.6T  0 disk  
sdj1      8:145  0    2G  0 part  
└─sdj     8:144  0  7.3T  0 disk  
sdj2      8:146  0  7.3T  0 part  
└─sdj     8:144  0  7.3T  0 disk  
sdk1      8:161  0    2G  0 part  
└─sdk     8:160  0  7.3T  0 disk  
sdk2      8:162  0  7.3T  0 part  
└─sdk     8:160  0  7.3T  0 disk  
sdl1      8:177  0    2G  0 part  
└─sdl     8:176  0  7.3T  0 disk  
sdl2      8:178  0  7.3T  0 part  
└─sdl     8:176  0  7.3T  0 disk  
sdm1      8:193  0    2G  0 part  
└─sdm     8:192  0  7.3T  0 disk  
sdm2      8:194  0  7.3T  0 part  
└─sdm     8:192  0  7.3T  0 disk  
sdn1      8:209  0    2G  0 part  
└─sdn     8:208  0  5.5T  0 disk  
sdn2      8:210  0  5.5T  0 part  
└─sdn     8:208  0  5.5T  0 disk  
sdo1      8:225  0    2G  0 part  
└─sdo     8:224  0  7.3T  0 disk  
sdo2      8:226  0  7.3T  0 part  
└─sdo     8:224  0  7.3T  0 disk  
sdp1      8:241  0    2G  0 part  
└─sdp     8:240  0  7.3T  0 disk  
sdp2      8:242  0  7.3T  0 part  
└─sdp     8:240  0  7.3T  0 disk  
sr0      11:0    1 1024M  0 rom   
sdq1     65:1    0    2G  0 part  
└─sdq    65:0    0  7.3T  0 disk  
sdq2     65:2    0  7.3T  0 part  
└─sdq    65:0    0  7.3T  0 disk  
sdr1     65:17   0    2G  0 part  
└─sdr    65:16   0  7.3T  0 disk  
sdr2     65:18   0  7.3T  0 part  
└─sdr    65:16   0  7.3T  0 disk  
sds1     65:33   0    2G  0 part  
└─sds    65:32   0  5.5T  0 disk  
sds2     65:34   0  5.5T  0 part  
└─sds    65:32   0  5.5T  0 disk  
sdt1     65:49   0    2G  0 part  
└─sdt    65:48   0  5.5T  0 disk  
sdt2     65:50   0  5.5T  0 part  
└─sdt    65:48   0  5.5T  0 disk  
sdu1     65:65   0    2G  0 part  
└─sdu    65:64   0  7.3T  0 disk  
sdu2     65:66   0  7.3T  0 part  
└─sdu    65:64   0  7.3T  0 disk  
sdv1     65:81   0    2G  0 part  
└─sdv    65:80   0  3.6T  0 disk  
sdv2     65:82   0  3.6T  0 part  
└─sdv    65:80   0  3.6T  0 disk  
sdw1     65:97   0   50G  0 part  
└─sdw    65:96   0  9.1T  0 disk  
sdw2     65:98   0    9T  0 part  
└─sdw    65:96   0  9.1T  0 disk  
sdx1     65:113  0    2G  0 part  
└─sdx    65:112  0  3.6T  0 disk  
sdx2     65:114  0  3.6T  0 part  
└─sdx    65:112  0  3.6T  0 disk  
sdy1     65:129  0    2G  0 part  
└─sdy    65:128  0  3.6T  0 disk  
sdy2     65:130  0  3.6T  0 part  
└─sdy    65:128  0  3.6T  0 disk  
sdz1     65:145  0   50G  0 part  
└─sdz    65:144  0  7.3T  0 disk  
sdz2     65:146  0  7.2T  0 part  
└─sdz    65:144  0  7.3T  0 disk  
sdaa     65:160  0  3.6T  0 disk  
sdab1    65:177  0    2G  0 part  
└─sdab   65:176  0  7.3T  0 disk  
sdab2    65:178  0  7.3T  0 part  
└─sdab   65:176  0  7.3T  0 disk  
sdac1    65:193  0  3.6T  0 part  
└─sdac   65:192  0  3.6T  0 disk  
sdad1    65:209  0    2G  0 part  
└─sdad   65:208  0  5.5T  0 disk  
sdad2    65:210  0  5.5T  0 part  
└─sdad   65:208  0  5.5T  0 disk  
sdae1    65:225  0    2G  0 part  
└─sdae   65:224  0  5.5T  0 disk  
sdae2    65:226  0  5.5T  0 part  
└─sdae   65:224  0  5.5T  0 disk  
sdaf1    65:241  0    2G  0 part  
└─sdaf   65:240  0  3.6T  0 disk  
sdaf2    65:242  0  3.6T  0 part  
└─sdaf   65:240  0  3.6T  0 disk  
sdag1    66:1    0    2G  0 part  
└─sdag   66:0    0  7.3T  0 disk  
sdag2    66:2    0  7.3T  0 part  
└─sdag   66:0    0  7.3T  0 disk  
sdah1    66:17   0   50G  0 part  
└─sdah   66:16   0  9.1T  0 disk  
sdah2    66:18   0    9T  0 part  
└─sdah   66:16   0  9.1T  0 disk  
sdai1    66:33   0    2G  0 part  
└─sdai   66:32   0  5.5T  0 disk  
sdai2    66:34   0  5.5T  0 part  
└─sdai   66:32   0  5.5T  0 disk  
sdf4    253:0    0   16G  0 crypt 
└─sdf4    8:84   0   16G  0 part  
  └─sdf   8:80   0  3.6T  0 disk

@neofusion

Btw, I am not versed in iDRAC but in case it applies:
It’s highly discouraged to run controllers like the PERC in raid mode as opposed to IT-mode. Layering ZFS software raid on hardware raid is a recipe for disaster.

Do you mean this function?

[neofusion]

@Sheldon

I have 2 d-link dsn-4000 blocks, but this one is connected by PCI-e Perc H800, so all my other HD’s will be listed, my problem is only in recognizing the HD directly on the Poweredge R540.

@neofusion

Post the output of lsblk -S please.

When I send the lsblk -S command, I have this result:

NAME    MAJ:MIN RM  SIZE RO TYPE  MOUNTPOINTS
sda1      8:1    0   16M  0 part  
└─sda     8:0    0  3.6T  0 disk  
sda2      8:2    0  3.6T  0 part  
└─sda     8:0    0  3.6T  0 disk  
sdb1      8:17   0  3.6T  0 part  
└─sdb     8:16   0  3.6T  0 disk  
sdc1      8:33   0    2G  0 part  
└─sdc     8:32   0  5.5T  0 disk  
sdc2      8:34   0  5.5T  0 part  
└─sdc     8:32   0  5.5T  0 disk  
sdd       8:48   0  5.5T  0 disk  
sde1      8:65   0  3.6T  0 part  
└─sde     8:64   0  3.6T  0 disk  
sdf1      8:81   0    1M  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdf2      8:82   0  512M  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdf3      8:83   0  3.6T  0 part  
└─sdf     8:80   0  3.6T  0 disk  
sdg1      8:97   0    2G  0 part  
└─sdg     8:96   0  5.5T  0 disk  
sdg2      8:98   0  5.5T  0 part  
└─sdg     8:96   0  5.5T  0 disk  
sdh1      8:113  0  3.6T  0 part  
└─sdh     8:112  0  3.6T  0 disk  
sdi1      8:129  0  3.6T  0 part  
└─sdi     8:128  0  3.6T  0 disk  
sdj1      8:145  0    2G  0 part  
└─sdj     8:144  0  7.3T  0 disk  
sdj2      8:146  0  7.3T  0 part  
└─sdj     8:144  0  7.3T  0 disk  
sdk1      8:161  0    2G  0 part  
└─sdk     8:160  0  7.3T  0 disk  
sdk2      8:162  0  7.3T  0 part  
└─sdk     8:160  0  7.3T  0 disk  
sdl1      8:177  0    2G  0 part  
└─sdl     8:176  0  7.3T  0 disk  
sdl2      8:178  0  7.3T  0 part  
└─sdl     8:176  0  7.3T  0 disk  
sdm1      8:193  0    2G  0 part  
└─sdm     8:192  0  7.3T  0 disk  
sdm2      8:194  0  7.3T  0 part  
└─sdm     8:192  0  7.3T  0 disk  
sdn1      8:209  0    2G  0 part  
└─sdn     8:208  0  5.5T  0 disk  
sdn2      8:210  0  5.5T  0 part  
└─sdn     8:208  0  5.5T  0 disk  
sdo1      8:225  0    2G  0 part  
└─sdo     8:224  0  7.3T  0 disk  
sdo2      8:226  0  7.3T  0 part  
└─sdo     8:224  0  7.3T  0 disk  
sdp1      8:241  0    2G  0 part  
└─sdp     8:240  0  7.3T  0 disk  
sdp2      8:242  0  7.3T  0 part  
└─sdp     8:240  0  7.3T  0 disk  
sr0      11:0    1 1024M  0 rom   
sdq1     65:1    0    2G  0 part  
└─sdq    65:0    0  7.3T  0 disk  
sdq2     65:2    0  7.3T  0 part  

You appear to have a lot more drives than you’ve mentioned in the first post.
Please post full hardware details.

Also, the output you posted looks like you just ran lsblk without the -S

@Sheldon

Do you mean this function?

Well, maybe. I don’t know how much I trust a mode setting. Perhaps it works as one would hope, perhaps not.

Honestly, I don’t feel comfortable advising you on how to handle this other than to check and double check if there are working backups of any important data before you start changing things around.

[PhilD13]

It looks like the onboard controller is in RAID mode. You would want to use the HBA mode on the onboard controller. Not the RAID mode. The HBA mode of the onboard controller would be more compatible with Truenas then RAID and more likely to work.