MOBO: MSI MAG Z890 Tomahawk wifi
CPU: Intel Core Ultra 5 225
MEMORY: Corsair DDR5 64GB 5200MHz
PSU: Corsair RMx 850W
SSD (Boot): Samsung 1TB 990 Pro
HDD’s: 5x WD red 8TB
PCIe SATA Card: SilverStone ECS06 6 Port SATA Gen3 PCIe Expansion Card
I have installed TrueNAS Scale multiple times, remade the install media too. I’m pretty confident the install is correct. I get a screen with four ACPI BIOS Errors. I am unsure what these are. I have disabled secure boot and some of the power management things in the bios.
Then it scrolls to the next screen with ‘Begin: Sleeping for …’ and then it flashes the screen with all the green “OK’s” and goes black, none of my monitors can recognize an output. I’m expecting a screen with 10 options where I can set up the network stuff.
Upon reading all the forums on this topic I haven’t found a solution. Someone vacuumed their usb ports and it fixed this problem which is strange, and all these parts are brand new so they’re clean anyway.
Maybe my hardware is incompatible? I’ve built a NAS using just spare parts before and it’s still working reliably for me. Let me know if I’ve made mistakes in my parts selection or setup.
Any help is much appreciated. I’m unable to attach a screenshot for some reason… “Not allowed to embed media in post”
We need detailed screen shots of the error messages in order to interpret them correctly. (Attachments are not allowed for new users, so you will need to upload it to an image hosting site and let us have a URL.) Also, BIOS settings can affect how boot happens - so please give more details about this.
The hardware looks fine - except that using a 1TB SSD for a boot drive is a bit of a waste since the required size is only 16GB. Depending on what you plan to do with this system you may well have a better use for this drive than as a boot drive - my advice would be to get a cheap small SSD for use as a boot drive and save this one for something more useful.
Please post the exact model of WD Red drives so we can check that they are not SMR drives.
I’ve turned off fast boot as a trouble shooting step
Looked at power management settings (ErP Ready is on, USB standby power at S4/S5 is off) others don’t appear significant as they are about power loss and ripple
I’m not really sure what other settings might be significant. No overclocking obviously. I could sent photos of the bios settings pages if it would be of any help.
I think the console messages are normal. The ACPI errors are a little worrying, but I don’t think they should result in a hang. It find the HDDs fine - there is nothing to say which drive the boot disk is, but clearly it is booting. I also get the sleep message, but it does carry on in a few seconds - I take it yours doesn’t carry on and instead it just hangs?
Just one silly question?
Can the BIOS be corrupted?
Or only the settings corrupted.
SO, first try to just reset your CMOS settings.
If you do so, it is better to remove everything from the system that is not essential to your operation (You only need RAM, CPU with built in GPU and a boot media. No HDDs or PCI slotted cards.)
Move the “OC safe boot” jumper to the safe boot option (I dont recommend OC-ing this device, it is more than capable already for the NAS purposes)
(remove the CR2032 battery, short the jumper that provides the reset (or push the button, if there is any on the MoBo (it has both, the button is on the back panel), for about 30 sec (dont need this long, but does not hurt either)
Disconnect the PSU from the wall outlet and press the power button in the system to power off the unit completely (It is just for security)
Move the jumper back to the neutral position, reinstall the battery.
Reconnect the PSU to the wall outlet, and boot up the PC.
It will tell you that you have to set up the BIOS. (Usually F1 is to use default values, F2 is to enter setup)
You should just try F1 first, you can set it up later
Try booting the PC. (It WILL complain about date and time for sure, but as I guess, it will set it up)
Check, if the issue still happens. (usually BIOS default settings are really robust, so it should solve your problem.)
If it works fine, restart it, and now enter BIOS and set up the system as you like. (If you are not sure, what setting is for what,I recommend, you always change 1 setting at a time and restart your PC. So, if something goes south, you only have to revert your last step, and not start from scratch)
If it still fails, download the latest BIOS from the MSI hompage, copy it to a USB pen drive, and execute a BIOS update. (Luckily this board can update its BIOS automatically, the button is on the back panel next to the “CMOS clear” button, but please, consult the home page for the process)
Updating your BIOS is always recommended anyways!
Repeat from the point where you run your PC to check, if it is working now.
After, you feel OK with your settings, assemble the PC again, add the HDDs, and the possible GPU back (I see, you dont have any) and your sATA card.
I recommend you buy a HBA in IT mode instead of the current sATA controller card you use (it is not necesarily a problem, but t is better be safe then sorry)
I’ve just started the trouble shooting steps you’ve stated. I have noticed that after the ‘Begin Sleeping’ tag, when the computer just stops outputting I am getting some boot codes on the builtin LCD on the motherboard. It hangs on 32 and 33 which are:
32 CPU post-memory initialization is started
33 CPU post-memory initialization. Cache initialization
I completed all these steps. Nothing changed unfortunately.
Then, (guided by the motherboard error codes) I started removing ram and trying the sticks in different configurations. It finally worked after using only 1 of the two sticks! I think I have a dead on arrival ram stick that has been exhibiting temperamental behavior.
Well, then just RMA them!
Congratulations on solving the issue!
(I also learn, that RAM problem can cause unwanted sleep behaviour, so I will consider it later)
