I am the new IT Director for my college. The previous director setup a TrueNAS for some data backup. I am unable to get into the dashboard at all. What is the best means to copy all of this data and create a new login/dashboard? Contacting the old director is not an option. Thanks in advance.
If you have access to the console / IPMI you can reset the password for the root / admin account and then connect to the web UI through the IP address displayed on the monitor. The exact menu options differs depending on version of TrueNAS.
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Thank you for your response. I do not have access to the console as we are having firewall issues. I want to be able to copy all data off hard drives and re-install TrueNAS and set it up myself.
You’ll want to get access and a copy of the configuration file just in case the storage is encrypted.