Unable to gracefully shutdown

TrueNAS General
1

Hi all, I just built and setup my first trueNAS (first nas ever) and I’m finding issues when trying to shut down gracefully. I can force reboot/shutdown via IPMI and can see the following message via KVM.

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My specs are Here

  • AsRock Rack B650D4U Micro-ATX
  • AMD Ryzen 5 8600G
  • Asus DUAL OC V2 GeForce RTX 4060 (was happening without this installed)
  • 6x4tb Exos HDDS (storage)
  • 2x480gb SSDs (boot)

As a noob I’m not sure where to look/google to fix/resolve and friends I’ve reached out to have also been at a loss.

2

How are you connecting the drives?

3

Sorry, all storage drives are connected via an LSI Broadcom SAS 9300-8i 8-port 12Gb/s SATA+SAS PCI-E (boot drives are connected directly to the Motherboard)

4

Flashed with IT firmware, right?

5

I will look into this as I have not updated firmware on the card.

6

sas2flash -listall or sas3flash -listall to verify.

I believe it not to be flashed in IT mode since your screenshot talks about SCSI cache.

Anyway, from googling psp gfx command destroy_tmr your issue seems to be GPU[1] related… likely issues with the kernel or something.

Another track could be the /usr being too busy to care to unmount before shutting down.

  1. the Radeon (integrated) one. ↩︎

7

here is the HBA
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for GPU I did remove the Graphics card and still had the same issue (unless its the integrated CPU graphics

8

That’s a very old firmware version (current is 16.00.12), and you should plan to update to fix that, but I doubt it’s causing this problem.

9

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I have updated the firmware and attempted a reboot with no change. is there any way to disable the Onboard CPU(APU)? As mentioned I had removed the Nvidia card and the issue was still present.

10

Usually it’d be through bios on your motherboard

11

I did look and don’t see any options for that

12

Some google-fu showing the following for an Asrock board (not your specific one) - also showing that many bioses do not have option to disable apu on latest gen AMD :open_mouth:

Advanced>AMD CBS>NBIO Common Options>GFX Configuration>iGPU Configuration>Set to iGPU Disabled

Hopefully that pathway exists for you?

1 Like
13

Thank you!!! that worked. For some reason when logged into the IPMI the bios icon doesn’t always show up after finding how to get to the bios from IPMI that that option was there. The issue is resolved!

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