I have a HP microserver Gen 6 for a long time and i have been runing FreeNAS on it for years (many, i don t know how many, but more than 5) - all good.
Now for about 6 months, i have upgraded the same system, to TrueNAS, and i have some problems. From time to time, completelly random, without any change, intervention, absolutelly nothing, the TrueNAS becomes unavailable, out of the sudden. I connect to it with keyboard and monitor and i see the message:
“The web interface could not be accessed”
I tried reconfiguration of the management interface (sometimes it works, sometimes i get:
“restart routing Failed”
“restart network failed”
however, even if i manage to reconfigure the static IP on the interface, it stil does not work afterwards.
So far, since i have TrueNAS this happened 4 times already and the only way i could solve it each time, was to continously reboot the device until it fixes by itself. Sometimes it fixes by itself without me doing it anything.
Anyway, i have now restarted and attempted to erase/reconfigure the mgmt interface for many times and it does not work; it either does not let me to start the steps at all, or other times it lets me configure a static IP, but when i hit enter, it hangs for 1 minute or so and then prompts " Restarting network: Failed" and i m back to square one.
Also tried “service middlewared restart” and it prompts for an error, like connection refused.
Please assist with some help, as i am a bit desperate not being able to access my NAS.
yeah, i have been rebooting it countless times, still not coming up. what hw problem is there? i have two nics (one built in and one on PCIe), none is working; either they both work, either none.
What could be the tshooting steps that i can do to fix this?
Find some old disk ( remove all your existing disks first ), and install anew. If the installation is flawless. Reboots flawless, then maybe a software problem.
As far as hardware, it can be the motherboard itself. PSU can degrade “softly”. A world of reasons. These things can brake in mind boggling ways.
You know that that system, old as it is, deserves retiring.
You know that that system, old as it is, deserves retiring.
yes, i know and another system is in the plan. But until that one will come, i need to make this one working so i can migrate the data that i have, to the new one.
Find some old disk ( remove all your existing disks first ), and install anew. If the installation is flawless.
Ok, i will try that, but is there a way to backup the current config and apply it to the new disk, all from cli ?
There most likely is a way but, I don’t know how ( am new at linux ) and it should not matter for this test. That is just a test for the very, very, remote possibility that there was a software problem.
yeah, so i am still checking. i have made many tests so far.
-checked with a new disk, new Truenas deployment - not working
-new disk with windows on it - working
-again new disk with other Truenas - not working
-removed motherboard, all connections, ram modules, cleaned everything, changed the PCIe with another (identical) one.
-tried with the Windows disk - working
-tried with Truenas original and different disks -both working
-assembled the NAS again and put in production with the old disk Truenas - working
-one day later, again suddelny not working.
When the problem appears, i can still access the GUI and both of its IPs are pingable (i have two IPs on it, two different interfaces). However, accessing the GUI, does not show me anything wrong, but mapped drives from it are not accessible anymore. So if i do a reboot at this stage, when it comes up afterwards, i get the “web interface could not be accessed” and all the rpblems described.
It is like roulette. Probably it is HW problem, but cannot identify where more exactly - motherboard , or power supply - so strange.
A new NAS is on the way to replace this one.
Considering that maybe the current NAS will not be operational anymore, will i be able to take the installation disk and the storage disks (i have 4 disks with a RAIDZ2) and just put them on whatever other PC so i can recover my data towards the new future NAS ?
Now, keep a download of the settings and passwords, just in case you have to reinstall. But it should be a matter of plugging everything in the new box and keep going as if nothing happened.
That is strange. Then again it can be a myriad of reasons.
If the memory is bad, or disk, or go figure, in the old box, you may need to reinstall. As you can not trust the values from the old installation
