After having installed TrueNAS successfully, the console setup appears with the following fault message: “web user interface could not be accessed”. There is no IP address shown. I tried to fix the issue (change Ethernet cables, ports at the Fritz!Box etc.) without result.
Another fault message says "another rrdcached daemon is running (pid809), but I didn’t find any link to that.
Could anybody here help with a link or direct answer? Thanks in advance.
Please take a look at the link in my signature called Joes Rules. You have really provided no information that would allow us to offer assistance (which could be why no one has responded yet). You do not need to read the entire thing, however the first few paragraphs cover the main stuff.
Thanks Joe. Will do so and provide more information.
I thought there must be a tutorial or something else, but I didn’t find anything.
Having read the rules, I would like to provide additional information on my system:
• TrueNAS Version: Core V13
• Motherboard: Gigabyte B550I Aorus Pro AX
• RAM Qty: 2x 16GB Kingston KSM32ES8/16MF
• CPU Make/Model: AMD Ryzen 5 Pro 4560 G
• On-Board-NIC: Realtek® 2.5GbE LAN chip (2.5 Gbit/1 Gbit/100 Mbit)
• NVMe (System-SSD): Crucial PCI3 3.0 NVMe M.2 SSD
• Hard Drive(s) Make/Model: 4x Seagate CT1000P3SSD8
As I wrote in my inital post, the console setup appears with the following fault message: “web user interface could not be accessed”. There is no IP address shown (see screenshot #2 attached).
The last lines above the console setup are included screenshot #1.
The console asks for an option but I don’t know how to proceed. That’s why I asked for a link to a tutorial or help article or so. I would like to avoid your time in answering questions that have been answered already, but using the search function I was unable to find a topic or post that matches my problem.
Kind regards
Thomas
Surely your system has a network interface–it wouldn’t be a very useful NAS otherwise. According to its specs page, it has a Realtek 2.5 GbE network interface onboard, which is almost certainly your problem. I believe that chip will work with SCALE (which iX recommends for new deployments anyway; use the latest 24.04 release rather than the brand-new 24.10 release), but the better course of action would be to buy and install an Intel NIC–using the i226v chip if you just must have 2.5 GbE.
This is very applicable. You are likely not getting a network connection because you either do not have a NIC configured or something else NIC related.
Realize that WiFi is not supported unless it crept in when I wasn’t looking.
Is your network serving up DHCP? Most do by default.
Select Option 1, see what you have listed for a NIC. If you do not have anything listed then you may need to go into your BIOS settings and set it up. Once it recognizes a NIC, then an IP address will be assigned via DHCP.
I was on the wrong track, Joeschmuck 
Of course, the motherboard is equipped with an on-board LAN:
Realtek® 2.5GbE LAN chip (2.5 Gbit/1 Gbit/100 Mbit)
And yes, I know that WiFI is not supported 
Yes, my network is serving up DHCP.
In the meantime, I found the following paragraph in the documentation hub:
If TrueNAS is not connected to a network with a DHCP server, use the console network configuration menu to manually configure the interface as shown here. In this example, the TrueNAS system has one network interface,
em0.
followed by instructions: Console Setup Menu | TrueNAS Documentation Hub
Should I proceed that way?
What option do you mean - Option 1 “configure network interfaces” of the console setup?
Once again, this chip is unsupported by CORE.
FreeBSD has official Realtek drivers.
Supported devices:
It can be installed from ports.
(The kernel version will not match in pkg.)
Sorry Dan, I missed your first post.
Now I got it .
I agree with you - as I would like to continue with CORE, I will follow your recommendation. However, I do not necessarily need 2.5GbE.
I have checked the hardware recommendations of TrueNAS CORE but couldn’t find any information on recommended NICs. Will continue searching…
I’m confused now. FreeBSD is another OS, right?
And TrueNAS CORE does not support the LAN-chip on my motherboard, right?
So I need to buy a NIC that is released in the hardware spec of TrueNAS CORE to get connection to my network.
Not into CORE, it can’t.
Yes, and they’re disabled in CORE because they’re crap.
That would be a good idea regardless. You can also use SCALE instead of CORE, which is what iX recommends, and I believe that driver’s available there.
I am a newbie to TrueNAS, as you might have seen
Unfortunately, I followed a recommendation to another user as far as the choice of the motherboard is concerned. If I realized that this particular MB doesn’t work with CORE without an additional hardware NIC, I wouldn’t have bought that stuff.
I have been using various Synology NAS, but now I want to use my own NAS OS and have therefore decided to use TrueNAS CORE.
Since I logically couldn’t start TrueNAS yet, I could still switch to SCALE version, but I’m not sure what advantages that would have for me - except that my on-board LAN works there.
There were problems with realtek-re-kmod 1.99, so the port has 1.98 and 1.100.
I do not understand what you want me to do.
I prefer a simple solution with hardware that do not require special settings.
According the CORE installation guide, if a suitable NIC, either onboard or via PCI-E slot, creates LAN access, I am fine.
I would rather use my time to configure the OS to my needs but not to deal with hardware problems. I got one with that onboard Realtek chip, I know now, but I am looking for a simple solution.
Following the posts, I see two alternatives:
That SCALE is under active development would be a big one. CORE is, if perhaps not quite EOL, at least very close.
That is a powerful argument.
You can also use SCALE instead of CORE, which is what iX recommends, and I believe that driver’s available there.
You believe - that means, you are not sure?
How can I find out - are there hardware specs for SCALE available? I have not yet been able to find any for CORE. I just want to make sure that this is no dead-end-street as far as the onboard LAN of my MB is concerned.
That’s correct, I’m not sure. Realtek NICs are sketchy to put it mildly, so I don’t use them. It’d be simple enough to install SCALE and see if it works. But really, your best course of action is to both install SCALE and use a different NIC.
That’s my conclusion, too.
I have just read an online article about the comparison between CORE and SCALE. The author’s conclusion is that SCALE is the future. Having read this, I agree with him and with you: I will install SCALE and see whether the Realtek NIC works. If not, I have to buy a NIC anyway and are free to decide whether to use CORE or SCALE.
CORE is still technically supported however SCALE is the future. If you can start off using SCALE then you would be better off.
That is very unfortunate as they apparently do not understand the hardware requirements. Trying to find a conclusive list of hardware requirements is difficult. Technology changes so that list would change too often. A Server Motherboard is where we start, and a reasonable CPU. The CPU selection will depend on what you plan to do with the NAS. If only being used as a NAS to store data, you can buy an very inexpensive motherboard with a built in CPU. Add 16GB of ECC RAM and then your hard drives, DONE! But if you wanted to do more then you would need to describe that in some detail and others here will offer some help in selecting components. I think one of the best ways to do it is to see what other folks have here. If you see something you like, send them a message, ask them about the system, what would they do different. Learn from their mistakes.
Right now you have your system so I would recommend installing SCALE version 24.10 Electric Eel. It is the new kid on the block, recently released and you are likely to not have issues with it as a clean install.
If you have some grand plans for your NAS, like running VMs or something else, you will have a lot of reading to do to learn how these things work. I am not trying to scare you off, I am trying to tell you that if you do not read, you just won’t know how to solve any problems other than just asking for some quick help.
