Hi all, I’m using truenas electric eel with Supermicro X11SSM-F motherboard. At boot im getting multiple “comreset failed” on ata3, ata4, ata5 and 8. Any suggestions on where I start to trouble shoot? I’m using the motherboards sata ports.
Thank you
Check cables or a bad drive perhaps. This is a bus or channel reset signal.
Performed any software updates lately before rebooting?
You need to be more specific. Is this on the console screen during the actual bootstrap sequence and you see a lot of [FAILED] message in red? If yes, does TrueNAS operate and not have any error messages in the GUI?
If this sounds about correct, the [FAILED] messages are typical for Linux as it try’s to load several things and some are going to be incompatible.
If you are experiencing problems, please state those problems, with some clarity. Do not assume we know what you are saying, we would then be guessing to help you. Take a quick read using the link below called Joes Rules. It will tell you in general what data we need to provide good help.
With that said, com resets could be a data connection issue.
-Joe
Thank you for your input. I had a hard drive fail and for whatever reason it was causing the server to crawl. By the time I realized what was going wrong and removed the failed drive I had lost my vdevs. I believe the vdevs were lost from a few hard resets while trouble shooting but I’m not sure. Currently, I have no pool or vdevs. I was running 6 drives in a raidz2 before the drive failure. 5 of those drives show pool exported
Everything seems to be stable now that the bad drive is removed but I cant get my pool or vdevs back, I hope I’m not cooked. Any suggestions? I’ve tried the command prompt import with -f and -F
OS Version:TrueNAS-SCALE-24.10.2.4
Product:Super Server
Model:Intel(R) Xeon(R) CPU E3-1240L v5 @ 2.10GHz
Memory:47 GiB
supermicro x11ssm-f
When I try to import from gui i get this:
<concurrent.futures.process.RemoteTraceback:
“”"
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/middlewared/plugins/zfs/pool_actions.py", line 231, in import_pool
zfs.import_pool(found, pool_name, properties, missing_log=missing_log, any_host=any_host)
File “libzfs.pyx”, line 1374, in libzfs.ZFS.import_pool
File “libzfs.pyx”, line 1402, in libzfs.ZFS.__import_pool
libzfs.ZFSException: cannot import ‘tank’ as ‘tank’: I/O error
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3.11/concurrent/futures/process.py”, line 261, in _process_worker
r = call_item.fn(*call_item.args, **call_item.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/worker.py”, line 112, in main_worker
res = MIDDLEWARE._run(*call_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/worker.py”, line 46, in _run
return self._call(name, serviceobj, methodobj, args, job=job)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/worker.py”, line 34, in call
with Client(f’ws+unix://{MIDDLEWARE_RUN_DIR}/middlewared-internal.sock’, py_exceptions=True) as c:
File “/usr/lib/python3/dist-packages/middlewared/worker.py”, line 40, in call
return methodobj(*params)
^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 183, in nf
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/zfs/pool_actions.py", line 211, in import_pool
with libzfs.ZFS() as zfs:
File “libzfs.pyx”, line 534, in libzfs.ZFS.exit
File "/usr/lib/python3/dist-packages/middlewared/plugins/zfs/pool_actions.py", line 235, in import_pool
raise CallError(f’Failed to import {pool_name!r} pool: {e}', e.code)
middlewared.service_exception.CallError: [EZFS_IO] Failed to import ‘tank’ pool: cannot import ‘tank’ as ‘tank’: I/O error
“”"
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 509, in run
await self.future
File “/usr/lib/python3/dist-packages/middlewared/job.py”, line 554, in _run_body
rv = await self.method(*args)
^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 179, in nf
return await func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/schema/processor.py”, line 49, in nf
res = await f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/pool/import_pool.py", line 114, in import_pool
await self.middleware.call(‘zfs.pool.import_pool’, guid, opts, any_host, use_cachefile, new_name)
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1629, in call
return await self._call(
^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1468, in _call
return await self._call_worker(name, *prepared_call.args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1474, in _call_worker
return await self.run_in_proc(main_worker, name, args, job)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1380, in run_in_proc
return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/main.py”, line 1364, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
middlewared.service_exception.CallError: [EZFS_IO] Failed to import ‘tank’ pool: cannot import ‘tank’ as ‘tank’: I/O error
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When I try to import from command prompt I get this:
