Cannot install Nextcloud App from listing ONLY when using non-IX paths

After playing about with custom YAML files for a while, I decided to step back and go with official, stable releases only for now, until I learn more about Docker and how the apps work.

I removed all my old datasets I had been using, and created a new set of datasets - off the root of my pool, I have apps with a sub-dataset for each app (nextcloud, plex, etc.)

I was able to get Plex installed and running without an issue, using the datasets under “apps” without issue.

When I tried to create the Nextcloud app, I got an error "Failed ‘up’ action for ‘nextcloud’ " - I googled this up, and did the basic legwork. There’s nothing under .ix-apps/app_mounts, the only file in .ix-apps/app_configs is for Plex. I removed and re-created the nextcloud dataset under my “apps” dataset to be sure they were empty. Still no luck creating the app.

For shiggles, I tried creating the app using the ix datastores - and it worked. I deleted the app, and tried again using my own datasets, and ran into the error again, so the issue seems to be ONLY when using my own datasets.

app_lifecycle.log is below, in a reply.

[2024/11/02 18:06:56] (ERROR) app_lifecycle.compose_action():56 - Failed 'up' action for 'nextcloud' app:  redis Pulling 
 nginx Pulling 
 permissions Pulling 
 postgres Pulling 
 nextcloud Pulling 
 cron Pulling 
 cron Warning pull access denied for ix-nextcloud, repository does not exist or may require 'docker login': denied: requested access to the resource is denied
 nextcloud Warning pull access denied for ix-nextcloud, repository does not exist or may require 'docker login': denied: requested access to the resource is denied
 a480a496ba95 Already exists 
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time="2024-11-02T18:06:48-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
time="2024-11-02T18:06:48-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
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time="2024-11-02T18:06:49-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
time="2024-11-02T18:06:49-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
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time="2024-11-02T18:06:49-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
time="2024-11-02T18:06:49-04:00" level=warning msg="config `uid`, `gid` and `mode` are not supported, they will be ignored"
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dependency failed to start: container ix-nextcloud-postgres-1 is unhealthy

I am brand new to TrueNas as of today. I have never spent a minute in front of a TN system until I decided to repurpose an old system and give it a go. The first thing I wanted to do was get NextCloud up and running and test out my own cloud for a week or 2 before buying/upgrading system components and taking the leap. I literally struggled for 4 hours trying to get NextCloud installed and running and failed every time at the 80% mark.

I then decided to give the forums one more pass to see if I could garner any info and here is your post. A lightbulb in my pea-brain came on when you indicated success by using the default datastores, so I ran back through it doing precisely that…and it worked.

First post, first time attempting to use TrueNas and it is up and running…I think.

Hi,
I had a similar error when trying to modify the installed nextcloud app from using the default “ixVolume (Dataset created automatically by the system)” directories to a custom “Host Path” directory.

error:
chmod: changing permissions of ‘/var/lib/postgresql/data’: Operation not permitted

I discovered that the permissions on the default directory was different than the permissions on the target directories. It even had the group for the pgData (postgres database directory) owned by a user that does not exist on my system, “docker”.
When I copied the files over, using the archive flag (-a), which retains the permissions on the directories and files being copied over, this worked.

I opened the Shell in “System Settings” and ran the following commands, some of which are specific to how I set up my hard drives and “Datasets”. These, you may need to change to reflect your datasets and directories.

#switch from the admin user to the root user, to be able to run subsequent commands
sudo -i

#change to the directory where I want all of the nextcloud stuff installed to.
cd /mnt/pool1/app/nextcloud

#change the permissions of this directory to be read/write/execute by all users, to eliminate permissions issues. For me, no other user will have shell access to this trueNas, so this is not a security concern for me.
chmod go+rwx *

#show a listing of the directories and default permissions on the default install
ls -al /mnt/pool1/ix-applications/releases/nextcloud/volumes/ix_volumes

#copy over the data while preserving permissions for all of the directories.
cp -ra /mnt/pool1/ix-applications/releases/nextcloud/volumes/ix_volumes/* .

I hope this helps someone else.

The one config that I still don’t understand, is the directory for:
Nextcloud data directory*: /var/www/html/data

I have no such directory when logging in as root, on the “System Settings” shell. It’s almost as this is a default placeholder directory, or a default that’s not used/not relevant for trueNas scale Dragonfish-24.04.2.3, or maybe something else that I don’t understand.

I recently saw a reply on another thread that specifying an ACL (access control list) of 999:999 for these host paths should work, when installing from scratch, but I have not tried that out.

I can confirm that setting the owner of the path where the DB will be stored fixes the issue. In my case, the commands were:

cd /mnt/data/apps/nextcloud

chmod -R 999:999 database

(The full path is: /mnt/data/apps/nextcloud/database )

The app then installed successfully, and is up and running.

Shouldn’t the app do this by itself?

Should? Yes. Does? Apparently not. Might be a bug.

Probably Is not related to nextcloud itself, but to mariadb.
Is the same as installing It via yaml.
Actually i have created a user mysql with gid 999, assigned as owner of the datasets, and everything works (In case of need to create other container with mariadb)

After a lot of trial an error today, I was able to get it working (fresh install) by using the CLI to create my directories and assign the following users and permissions:

  • App Data: 755 www-data:www-data
  • User Data: 755 www-data:www-data
  • Postgres: 700 netdata:docker

I’m new to this whole setup, so there may be a much better or safer way to do this, but it seems to work.