Core to Scale migration - issue with SAS

TrueNAS General
1

Good day,

Yesterday i migrated from Core to Scale 25.04.2.3

After migration, I am not able to see temperature of my SAS disks in Reporting section.

I am useing 4 of HGST Sun Oracle 8TB 3,5" SAS 12G 7,2K HDD.

Thank You.
Karol

2

There’s a bug with temp reporting in 25.04 which should get fixed with 25.10 next month

1 Like
3

Thank You.

4

I updated to 25.10.0.1 - Goldeye and still cant see temperature of SAS disks.

Disks temperature related alerts:

0

No disk temperature is available.

**Disk Type:**HDD

Description:

**Model:**H7280A520SUN8.0T

**Transfer Mode:**Auto

**Rotation Rate (RPM):**7200

**HDD Standby:**Always On

**Adv. Power Management:**1

5

Could this be a problem the SAS controller is not supported by Linux ?
The system doesn’t display any parameters from the SAS drives, but it does display all data from the SSD connected to the SATA controller. I should mention that everything was fine when using the Core.

6

Some logs:

[ 3.862110] scsi 0:0:0:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.862210] scsi 0:0:0:0: SSP: handle(0x000e), sas_addr(0x5000cca23ba4d509), phy(1), device_name(0x5000cca23ba4d50b)
[ 3.862213] scsi 0:0:0:0: enclosure logical id (0x500605b008f758a0), slot(2)
[ 3.862216] scsi 0:0:0:0: qdepth(254), tagged(1), scsi_level(7), cmd_que(1)
[ 3.864974] end_device-0:0: add: handle(0x000e), sas_addr(0x5000cca23ba4d509)
[ 3.865463] scsi 0:0:1:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.865553] scsi 0:0:1:0: SSP: handle(0x000d), sas_addr(0x5000cca23b9cc24d), phy(0), device_name(0x5000cca23b9cc24f)
[ 3.865555] scsi 0:0:1:0: enclosure logical id (0x500605b008f758a0), slot(1)
[ 3.865556] scsi 0:0:1:0: qdepth(254), tagged(1), scsi_level(7), cmd_que(1)
[ 3.868171] end_device-0:1: add: handle(0x000d), sas_addr(0x5000cca23b9cc24d)
[ 3.868640] scsi 0:0:2:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.868729] scsi 0:0:2:0: SSP: handle(0x000f), sas_addr(0x5000cca23bb5ddf9), phy(2), device_name(0x5000cca23bb5ddfb)
[ 3.868730] scsi 0:0:2:0: enclosure logical id (0x500605b008f758a0), slot(3)
[ 3.868731] scsi 0:0:2:0: qdepth(254), tagged(1), scsi_level(7), cmd_que(1)
[ 3.871345] end_device-0:2: add: handle(0x000f), sas_addr(0x5000cca23bb5ddf9)
[ 3.871812] scsi 0:0:3:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.871901] scsi 0:0:3:0: SSP: handle(0x0010), sas_addr(0x5000cca23b47409d), phy(3), device_name(0x5000cca23b47409f)
[ 3.871903] scsi 0:0:3:0: enclosure logical id (0x500605b008f758a0), slot(4)
[ 3.871904] scsi 0:0:3:0: qdepth(254), tagged(1), scsi_level(7), cmd_que(1)
[ 3.874503] end_device-0:3: add: handle(0x0010), sas_addr(0x5000cca23b47409d)

7

If so you have a serious issue… What’s this HBA?

8

From FreeBSD 13.3-RELEASE-p4 n257491-41f6a830f8e TRUENAS

mps0: <Avago Technologies (LSI) SAS2308> port 0x4000-0x40ff mem 0xfbff0000-0xfbffffff,0xfbf80000-0xfbfbffff irq 16 at device 0.0 on pci1
mps0: Firmware: 15.10.10.00, Driver: 21.02.00.00-fbsd
mps0: IOCCapabilities: 1a85c<ScsiTaskFull,DiagTrace,SnapBuf,EEDP,TransRetry,EventReplay,MSIXIndex,HostDisc>

When useing FreeBSD / TrueNAS Core temperatures, I/O…are ok.

9

any idea / help please ?

10

Hmm looks like i will come back to Core, Thx.

11

Hardware:

[ 3.817879] mpt2sas_cm0: LSISAS2308: FWVersion(15.10.10.00), ChipRevision(0x05)

[ 3.834115] scsi 0:0:0:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.837375] scsi 0:0:1:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.840548] scsi 0:0:2:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6
[ 3.843723] scsi 0:0:3:0: Direct-Access HGST H7280A520SUN8.0T PD51 PQ: 0 ANSI: 6

12

CORE or CE, you should update the HBA to 20.00.07.00.

13

LSI Corporation SAS2 Flash Utility
Version 20.00.00.00 (2014.09.18)
Copyright (c) 2008-2014 LSI Corporation. All rights reserved

    Adapter Selected is a LSI SAS: SAS2308_2(D1)

    Controller Number              : 0
    Controller                     : SAS2308_2(D1)
    PCI Address                    : 00:04:00:00
    SAS Address                    : 500605b-0-08f7-58a0
    NVDATA Version (Default)       : 0f.00.00.15
    NVDATA Version (Persistent)    : 0f.00.00.15
    Firmware Product ID            : 0x2214 (IT)
    Firmware Version               : 15.10.10.00
    NVDATA Vendor                  : LSI
    NVDATA Product ID              : Undefined
    BIOS Version                   : 07.39.00.00
    UEFI BSD Version               : N/A
    FCODE Version                  : N/A
    Board Name                     : H220
    Board Assembly                 : H3-25278-05D
    Board Tracer Number            : SV42432122
14

You should update that firmware as @etorix recommended. I don’t get what you are trying to say with your last post. Your way too old firmware version was visible in the dmesg output you posted above, already.

15

As per HP, 15.10.10.00 is the latest supported version.

https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_a6849ac36d1c4fd49ad6989aa8&tab=releaseNotes

16

Last version for LSI 9200 series, including SAS2308, is 20.00.07.00. The drivers in TrueNAS expect a Phase 20 firmware!
If HPE is locked to Phase 15, cross-flash to generic LSI or live with “undefined behaviour”.