Error synching OneDrive "dial tcp: lookup my.microsoftpersonalcontent.com: no such host"

TrueNAS General
1

Hi

I set up my TrueNAS Scale (25.04.1) to sync my files from one drive (PULL/COPY), and I keep getting the following error:

[EFAULT] Errors:                30 (retrying may help)
Checks:            303568 / 303568, 100%
Elapsed time:     17m41.9s

2025/06/30 08:17:44 Failed to copy with 30 errors: last error was: failed to open source object: Get "https://my.microsoftpersonalcontent.com/personal/e222acb3a075f791/_layouts/15/download.aspx?UniqueId=18b304df-a31b-4dd7-9553-98caf24a44e8&Translate=false&tempauth=v1e.eyJzaXRlaWQiOiI2MmU3MjlmZC04NzAzLTQ4ZWEtYjQxZS1kNzc2NzIzOGVkMTYiLCJhcHBfZGlzcGxheW5hbWUiOiJUcnVlTkFTIiwiYXBwaWQiOiIwMGMxOTcyYS1lYWFkLTQ4NmMtYTUyYi02Zjg2ZjljYWEwMDQiLCJhdWQiOiIwMDAwMDAwMy0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDAvbXkubWljcm9zb2Z0cGVyc29uYWxjb250ZW50LmNvbUA5MTg4MDQwZC02YzY3LTRjNWItYjExMi0zNmEzMDRiNjZkYWQiLCJleHAiOiIxNzUxMjg5NDY0In0.PuR3zrtavStfx9yAS1kAaqaYikjYaM5B6wPKFKbVAT1XPv427A-itvRVDtQ869Qw0FrJK7gntP1LFxQ3Jsb9sD3xf1IlMbwVxVUBgOZ7r2P1qVfKZYj_M3PFd4H7pt4nUy9s42MECYEgsUTTJtDAJLRyhxSoLXb2KKv1HvwxGUi82VSH1LtccH6GXfPAcD6G3-ASSQhFiWfOlWookLLEnJa5zW4b8EltnaaJDouP7zSAPQLAZ6P6fX52wZVTU5axuX_fvIoYTlxww-mIO4pdnsd9lqe6UOOaLxX_dxelkkXzPO_vdrBSH9YHJulxVuP5kUAvgQRFvTTrecZ6s3Hg22xKuyRH6cpYbZlkl2AuzNHzLhSbpUjG8nn2eSxTmBCerpBStBQIqVprtq_TPeL7FX7OyC1WfTFI3b9PrXDCKNOY68FxxCEjffY1zO4MOK2R.-uTZzXPeYktaZtLf7ciZpo_s1nsxwwFIATYtS-7BPKY&ApiVersion=2.0": dial tcp: lookup my.microsoftpersonalcontent.com: no such host

I have another task on another OneDrive account that works fine.

Any idea?

2

Anyone?

3

Have you verified the account? A guess is to remove access and set it up again for the problem account.

4

I did, multiple times, but it only fixes the issue once, and the next day it is broken again

5

Since you have two OneDrive accounts, are you giving them separate, unique names in the Name field of Cloud Sync Tasks

You aren’t giving much for details on your setup and what you have tried. We can only go off what you provide in the thread and there may be clues with more details

6

Hi

Here is a summary of my configuration:

  1. I set up two OneDrive backup credentials for the two accounts I want to pull the files from.
  2. I create two identical jobs to pull the data:
    image
    image765×796 27.3 KB

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    image774×842 16.2 KB

This is a pretty straightforward setup, at least I think it is :slight_smile:

The problem is that I occasionally encounter the error mentioned above.

The error itself is unusual because it appears that the server can’t resolve the hostname, but only occasionally…

“dial tcp: lookup my.microsoftpersonalcontent.com: no such host”

7

Maybe check /etc/resolv.conf for any strange DNS servers. Or switch DNS servers completely. As far as I know you only get no such host error if you get a explicit NXDOMAIN response for a DNS request.

8

I will try that. Right now, it was pointing to my Pi-Hole instance, so that may have caused the issue. I just pointed it to my default DNS server, and hopefully that will help.