Failed to update app error. nexcloud does't start, stuck in deploy

Apps and Virtualization
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1

hi! after i press update button nextcloud app doesn’t start. i received an error:

Blockquote Error: [EFAULT] Failed to update App: WARNING: Kubernetes configuration file is group-readable. This is insecure. Location: /etc/rancher/k3s/k3s.yaml

and i’ve tried to install another instance but:

Blockquote [EFAULT] Failed to install App: WARNING: Kubernetes configuration file is group-readable. This is insecure. Location: /etc/rancher/k3s/k3s.yaml Error: INSTALLATION FAILED: 1 error occurred: * rpc error: code = Unknown desc = database is locked

Error: Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 469, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 511, in __run_body
    rv = await self.method(*args)
         ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 210, in nf
    rv = await func(*args, **kwargs)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 47, in nf
    res = await f(*args, **kwargs)
          ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 187, in nf
    return await func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/chart_releases_linux/chart_release.py", line 496, in do_create
    await self.middleware.call(
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1564, in call
    return await self._call(
           ^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1428, in _call
    return await self.run_in_executor(prepared_call.executor, methodobj, *prepared_call.args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1321, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/chart_releases_linux/helm.py", line 49, in helm_action
    raise CallError(f'Failed to {tn_action} App: {errmsg}')
middlewared.service_exception.CallError: [EFAULT] Failed to install App: WARNING: Kubernetes configuration file is group-readable. This is insecure. Location: /etc/rancher/k3s/k3s.yaml
Error: INSTALLATION FAILED: 1 error occurred:
	* rpc error: code = Unknown desc = database is locked

i’m running truenas scale TrueNAS-SCALE-Dragonfish - TrueNAS SCALE Dragonfish 24.04 [release]
and nextcloud App Version:30.0.5, Chart Version:2.0.21
i’ve no change anything.
someone can help me?

2

Dragonfish is deprecated as is the TrueCharts catalog - which is no longer available.

I suggest an upgrade to Electric Eel and then a complete reinstall in docker of nextcloud

3

ok, i tried but

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 509, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 556, in __run_body
    rv = await self.middleware.run_in_thread(self.method, *args)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1367, in run_in_thread
    return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1364, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 268, in nf
    rv = func(*args, **kwargs)
         ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 55, in nf
    res = f(*args, **kwargs)
          ^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 183, in nf
    return func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 203, in do_create
    return self.create_internal(job, app_name, version, data['values'], complete_app_details)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 248, in create_internal
    raise e from None
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 241, in create_internal
    compose_action(app_name, version, 'up', force_recreate=True, remove_orphans=True)
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
    raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'nextcloud' app. Please check /var/log/app_lifecycle.log for more details

so now i’ve lost nextcloud conf and i can’t install docker of nextcloud. anybody can help

4

i’ve tried…
create a new datasets: 1 for app_data, 1 for user_data, 1 for postgres. i’ve checked “automatic permission”. nothing to do. can anyone help me please?