[HELP] Rolled Back to a old snapshot and now I get this error when viewing apps or datasets

I rolled Back to a old snapshot and now I get this error when viewing apps or datasets.

500 Server Error for http+docker://localhost/v1.46/containers/eabde32684efe21f69c72b51b2c670c6d473dcb90b9d135af6c29130d10bddb4/json: Internal Server Error (“stat /mnt/.ix-apps/docker/overlay2/eb20249801e4495a367d5726470c9d7aa4e972c55e261cf6456e1e7d5581bb72: no such file or directory”)

According to the storage tab all the data is still on the server. PLEASE HELP!!!

I restarted my server and was able to see apps and datasets again but Immich and Jellyfin have the following error and wont restart

[EFAULT] Failed ‘down’ action for ‘immich’ app. Please check /var/log/app_lifecycle.log for more details

And did you take a look at the log file?
If not i’d suggest doing so and post the errors in the log file.
From an ssh session

sudo cat /var/log/app_lifecycle.log

will display the log file and you can select, copy and paste the error here for further trouble shooting. But my first guess is that due to the rollback the db may have been corrupted and fails to start, or a permission issue…

Hello LarsR thank you for responding. Please see error codes below!

Linux truenas 6.6.44-production+truenas #1 SMP PREEMPT_DYNAMIC Mon May 5 14:30:30 UTC 2025 x86_64

    TrueNAS (c) 2009-2025, iXsystems, Inc.
    All rights reserved.
    TrueNAS code is released under the LGPLv3 and GPLv3 licenses with some
    source files copyrighted by (c) iXsystems, Inc. All other components
    are released under their own respective licenses.

    For more information, documentation, help or support, go here:
    http://truenas.com

Warning: the supported mechanisms for making configuration changes
are the TrueNAS WebUI, CLI, and API exclusively. ALL OTHERS ARE
NOT SUPPORTED AND WILL RESULT IN UNDEFINED BEHAVIOR AND MAY
RESULT IN SYSTEM FAILURE.

Welcome to TrueNAS
Last login: Sun Jun 29 20:40:47 EDT 2025 on pts/2
truenas_admin@truenas[~]$ sudo cat /var/log/app_lifecycle.log
[sudo] password for truenas_admin:
[2025/02/09 06:35:06] (ERROR) app_lifecycle.compose_action():56 - Failed ‘up’ action for ‘jellyfin’ app: Network ix-jellyfin_default Creating
Network ix-jellyfin_default Created
Container ix-jellyfin-permissions-1 Creating
time=“2025-02-09T06:35:06-05:00” level=warning msg=“config uid, gid and mode are not supported, they will be ignored”
time=“2025-02-09T06:35:06-05:00” level=warning msg=“config uid, gid and mode are not supported, they will be ignored”
Container ix-jellyfin-permissions-1 Created
Container ix-jellyfin-jellyfin-1 Creating
Error response from daemon: invalid mount config for type “bind”: bind source path does not exist: /mnt/T Drive/T_Drive/Movies

[2025/02/09 06:39:03] (ERROR) app_lifecycle.compose_action():56 - Failed ‘up’ action for ‘jellyfin’ app: Network ix-jellyfin_default Creating
Network ix-jellyfin_default Created
Volume “ix-jellyfin_cifs_fd30aef581e398b4a7fa8f33ee037fb6c36195bfec2c74ed8bd1765c6a0d0587” Creating
Volume “ix-jellyfin_cifs_fd30aef581e398b4a7fa8f33ee037fb6c36195bfec2c74ed8bd1765c6a0d0587” Created
Volume “ix-jellyfin_cifs_8f62bb126e5354297a60db0cb58899168715f45a23668c514cd772c2b8c2b565” Creating
Volume “ix-jellyfin_cifs_8f62bb126e5354297a60db0cb58899168715f45a23668c514cd772c2b8c2b565” Created
Container ix-jellyfin-permissions-1 Creating
time=“2025-02-09T06:39:00-05:00” level=warning msg=“config uid, gid and mode are not supported, they will be ignored”
time=“2025-02-09T06:39:00-05:00” level=warning msg=“config uid, gid and mode are not supported, they will be ignored”
Container ix-jellyfin-permissions-1 Created
Container ix-jellyfin-jellyfin-1 Creating
Container ix-jellyfin-jellyfin-1 Created
Container ix-jellyfin-permissions-1 Starting
Container ix-jellyfin-permissions-1 Started
Container ix-jellyfin-permissions-1 Waiting
Container ix-jellyfin-permissions-1 Exited
Container ix-jellyfin-jellyfin-1 Starting
Error response from daemon: error while mounting volume ‘/mnt/.ix-apps/docker/volumes/ix-jellyfin_cifs_fd30aef581e398b4a7fa8f33ee037fb6c36195bfec2c74ed8bd1765c6a0d0587/_data’: failed to mount local volume: mount //192.168.1.66/T Drive/T_Drive/Movies:/mnt/.ix-apps/docker/volumes/ix-jellyfin_cifs_fd30aef581e398b4a7fa8f33ee037fb6c36195bfec2c74ed8bd1765c6a0d0587/_data, data: noperm,password=********,user=turnerjoseph11: permission denied

[2025/10/20 21:54:54] (ERROR) app_lifecycle.compose_action():56 - Failed ‘down’ action for ‘jellyfin’ app: Container ix-jellyfin-jellyfin-1 Stopping
Container ix-jellyfin-jellyfin-1 Stopped
Container ix-jellyfin-jellyfin-1 Removing
Container ix-jellyfin-jellyfin-1 Removed
Container ix-jellyfin-permissions-1 Stopping
Container ix-jellyfin-permissions-1 Stopped
Container ix-jellyfin-permissions-1 Removing
Container ix-jellyfin-permissions-1 Removed
Network ix-jellyfin_default Removing
Network ix-jellyfin_default Error
failed to remove network ix-jellyfin_default: error during connect: Delete “http://%2Fvar%2Frun%2Fdocker.sock/v1.46/networks/5a7a5800c1c119f9e9ea4841f8862c43d7193a7153cc8f229522b576bd0d3d0e”: EOF

[2025/10/20 21:55:09] (ERROR) app_lifecycle.compose_action():56 - Failed ‘down’ action for ‘jellyfin’ app: Network ix-jellyfin_default Removing
Network ix-jellyfin_default Removed
Network ix-jellyfin_default Error
failed to remove network ix-jellyfin_default: error during connect: Delete “http://%2Fvar%2Frun%2Fdocker.sock/v1.46/networks/5a7a5800c1c119f9e9ea4841f8862c43d7193a7153cc8f229522b576bd0d3d0e”: EOF

[2025/10/20 21:55:22] (ERROR) app_lifecycle.compose_action():56 - Failed ‘down’ action for ‘jellyfin’ app: Network ix-jellyfin_default Removing
Network ix-jellyfin_default Error
failed to remove network ix-jellyfin_default: error during connect: Delete “http://%2Fvar%2Frun%2Fdocker.sock/v1.46/networks/5a7a5800c1c119f9e9ea4841f8862c43d7193a7153cc8f229522b576bd0d3d0e”: EOF

[2025/10/20 21:55:37] (ERROR) app_lifecycle.compose_action():56 - Failed ‘down’ action for ‘immich’ app: Container ix-immich-machine-learning-1 Stopping
Container ix-immich-server-1 Stopping
Container ix-immich-machine-learning-1 Stopped
Container ix-immich-machine-learning-1 Removing
Container ix-immich-server-1 Stopped
Container ix-immich-server-1 Removing
Container ix-immich-machine-learning-1 Removed
Container ix-immich-server-1 Removed
Container ix-immich-redis-1 Stopping
Container ix-immich-pgvecto-1 Stopping
Container ix-immich-pgvecto-1 Stopped
Container ix-immich-pgvecto-1 Removing
Container ix-immich-redis-1 Stopped
Container ix-immich-redis-1 Removing
Container ix-immich-redis-1 Removed
Container ix-immich-pgvecto-1 Removed
Container ix-immich-permissions-1 Stopping
Container ix-immich-permissions-1 Stopped
Container ix-immich-permissions-1 Removing
Container ix-immich-permissions-1 Removed
Network ix-immich_default Removing
Network ix-immich_default Error
failed to remove network ix-immich_default: error during connect: Delete “http://%2Fvar%2Frun%2Fdocker.sock/v1.46/networks/48e322927df42c2805b635546eadfea9c3c91e5c9099ba4e68e810909b4a9a63”: EOF

[2025/10/20 22:00:27] (ERROR) app_lifecycle.compose_action():56 - Failed ‘down’ action for ‘immich’ app: Network ix-immich_default Removing
Network ix-immich_default Error
failed to remove network ix-immich_default: error during connect: Delete “http://%2Fvar%2Frun%2Fdocker.sock/v1.46/networks/48e322927df42c2805b635546eadfea9c3c91e5c9099ba4e68e810909b4a9a63”: EOF

The good news is that it doesn’t seem to be database corruption, but rather an error deleting the default immich and jellyfin network.
The bad news is i have no idea how to fix that error.
You may have to open a bug report on the truenas apps github

1 Like

Thank you for looking anyways! I will post on the Truenas Github to see if they are able to help.