Help SAS Board on SCALE

TrueNAS General
1

Hi There

I’m a newbie on truenas scale

I have a sas board with 2 Hd, about a 2 days ago, SCALE does not recognize thats HD anymore.

The sas board dont heat anymore, I think the board its permanently damaged, because theres no cooling fan for that board, and airflow case maybe It was not enough.

Is there any way to confirmed that board die ? And How to use the command sas2flash to list my board ? When I use it on bash, the output is “NOT FOUND”

Here is the board (DELL H200 LSI 9211-8i M1015 )

Sorry about my poor English Guys

Regards

2

Welcome to the forum.
You might want to take a look at Joes Rules to Asking for Help

Is the HBA still listed in lspci?

3

Thank you for the reply

My setup is:
CPU: XEON E5-2630 v3
RAM 32GB ECC
Motherboard: machinist x99 e5 rs9
POOL 1: 2x4TB TOSHIBA CMR (Motherboard SATA CONNECTION) + 1 SATA SSD as read cache
POOL 2: 2x4TB IRON WOLF CMR + 1 NVME as read cache (HBA SAS CONNECTION)
SAS BOARD: (DELL H200 LSI 9211-8i M1015)
OS: TrueNAS-SCALE-23.10.2

About the lspci , I cant find the HBA:

admin@truenas[~]$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DMI2 (rev 02)
00:01.0 PCI bridge: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 PCI Express Root Port 1 (rev 02)
00:01.1 PCI bridge: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 PCI Express Root Port 1 (rev 02)
00:03.0 PCI bridge: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 PCI Express Root Port 3 (rev 02)
00:05.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Address Map, VTd_Misc, System Management (rev 02)
00:05.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Hot Plug (rev 02)
00:05.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 RAS, Control Status and Global Errors (rev 02)
00:05.4 PIC: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 I/O APIC (rev 02)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation B85 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
02:00.0 Non-Volatile memory controller: Phison Electronics Corporation PS5013 E13 NVMe Controller (rev 01)
05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
ff:0b.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring (rev 02)
ff:0b.1 Performance counters: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring (rev 02)
ff:0b.2 Performance counters: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 R3 QPI Link 0 & 1 Monitoring (rev 02)
ff:0c.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.3 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0c.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Unicast Registers (rev 02)
ff:0f.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Buffered Ring Agent (rev 02)
ff:0f.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Buffered Ring Agent (rev 02)
ff:0f.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 System Address Decoder & Broadcast Registers (rev 02)
ff:0f.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 System Address Decoder & Broadcast Registers (rev 02)
ff:0f.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 System Address Decoder & Broadcast Registers (rev 02)
ff:10.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 PCIe Ring Interface (rev 02)
ff:10.1 Performance counters: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 PCIe Ring Interface (rev 02)
ff:10.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Scratchpad & Semaphore Registers (rev 02)
ff:10.6 Performance counters: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Scratchpad & Semaphore Registers (rev 02)
ff:10.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Scratchpad & Semaphore Registers (rev 02)
ff:12.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Home Agent 0 (rev 02)
ff:12.1 Performance counters: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Home Agent 0 (rev 02)
ff:13.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Target Address, Thermal & RAS Registers (rev 02)
ff:13.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Target Address, Thermal & RAS Registers (rev 02)
ff:13.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder (rev 02)
ff:13.3 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder (rev 02)
ff:13.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder (rev 02)
ff:13.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel Target Address Decoder (rev 02)
ff:13.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO Channel 0/1 Broadcast (rev 02)
ff:13.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO Global Broadcast (rev 02)
ff:14.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 0 Thermal Control (rev 02)
ff:14.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 1 Thermal Control (rev 02)
ff:14.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 0 ERROR Registers (rev 02)
ff:14.3 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 1 ERROR Registers (rev 02)
ff:14.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 0 & 1 (rev 02)
ff:14.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 0 & 1 (rev 02)
ff:14.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 0 & 1 (rev 02)
ff:14.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 0 & 1 (rev 02)
ff:15.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 2 Thermal Control (rev 02)
ff:15.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 3 Thermal Control (rev 02)
ff:15.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 2 ERROR Registers (rev 02)
ff:15.3 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 0 Channel 3 ERROR Registers (rev 02)
ff:16.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 1 Target Address, Thermal & RAS Registers (rev 02)
ff:16.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO Channel 2/3 Broadcast (rev 02)
ff:16.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO Global Broadcast (rev 02)
ff:17.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Integrated Memory Controller 1 Channel 0 Thermal Control (rev 02)
ff:17.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 2 & 3 (rev 02)
ff:17.5 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 2 & 3 (rev 02)
ff:17.6 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 2 & 3 (rev 02)
ff:17.7 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 DDRIO (VMSE) 2 & 3 (rev 02)
ff:1e.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Power Control Unit (rev 02)
ff:1e.1 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Power Control Unit (rev 02)
ff:1e.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Power Control Unit (rev 02)
ff:1e.3 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Power Control Unit (rev 02)
ff:1e.4 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 Power Control Unit (rev 02)
ff:1f.0 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 VCU (rev 02)
ff:1f.2 System peripheral: Intel Corporation Xeon E7 v3/Xeon E5 v3/Core i7 VCU (rev 02)

Regards

4

If I haven’t just completely overlooked it the HBA is not listed there. It’s probably dead. You could try and reseat it or test it on another mainboard as the slot could also be faulty.

5

Yeah - test on another machine - but it doesn’t look good. Time for a new card, and make sure you put a fan on the chipset

6

I’m running a 9211-8i too - it’s a shame they don’t have temperature sensors.

7

Hey Guys

I test in another motherboard and Unfortunately the board is dead

I ll buy a new one , is that model good ? Or maybe I can look another board ? There s a two HD 4gb on that board

Regards

8

Where are you located in general and what is the availability for parts? It helps to know what kind of PCIe slots are available on your motherboard.

Hardware Guide section on storage controllers.

9

Hey there

Brazil , at the local market I can’t buy that kind of board ( too much expensive)

I can buy that board at Chinese market ( AliExpress)

My motherboard has a pic 16x slot and pci 1xslot

Regards

10

AliExpress may be counterfeit HBAs. You have to decide if you want to take the chance or pay more locally for known good models.

The other issue is all the HBA cards need good cooling. The documentation for the models suggested is usually 200 lfpm (linear feet per minute) from Broadcom. The HBA cards are designed to be in a server with a lot of air flowing over them from the fans. You may have to add a fan and a bracket over the HBA heat sink.

One example of added on blower fan

11

Thanks for the reply

Maybe on the local market I ll buy a counterfeit Chinese board for more money , that’s the problem

Is there any way to check if it’s not a counterfeit board ?

Regards

12

I don’t think there is an easy way to check. The cards could report fine using tools such as sas2flash, sas3flash or storcli and look fine physically but fail shortly after. You might be better off attaching the drives to the motherboard ports. I am not sure if your L2ARC (read cache) is doing much for you and having 32Gb of RAM. You should be able to remove the L2ARC from your pools without harming the data. Those aren’t pool critical

13

Thanks for the Reply

a pci commom sata board expansion look a good solution ? (no SAS board)
SATA Port Multipliers - I think is not a good solution :smiley: lol

For right now I’ll remove the read cache , but when my pools area full, Will be a big problem

CMR HDD at local Market is too expensive , We talk about US$300,00 ~$400,00 for 8 TB (for mirror x2), but maybe there’ll the only way.

Option 2, I ll buy a chinese sas board with a FAN and dont leave my NAS ON 24 Hours per day , just switch on When a need copy or read files

Regards