Jails/Plugin IPV4 error

TrueNAS General
1

Hello Experts,

I have a old TrueNAS setup that was not used in a long while. It was up and running using a static IP address. I had Plex plugin installed and working. I recently moved to a new location and powered it up and went through the process of re-configuring the Ethernet adapter. I could assign a static IP address and access the web UI. I am however unable to manage the Plex plugin as I get a connection error. When I check the Jails also, I see that the IPV4 has a error which tells me that there is a networ issue. Can you please guide on what could have gone wrong.

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I am not sure if I can attach screen shots as this is my first post. thank you!!

3

Screenshots are good, but

IP address, subnet, dns, default route info is better…on previous and new sites

4

Go browse some other threads on the forum and your forum trust level should go up and allow more posting rights. Maybe do the tutorial

TrueNAS-Bot
Type this in a new reply and send to bring up the tutorial, if you haven’t done it already.

@TrueNAS-Bot start tutorial
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TrueNAS-Bot start tutorial

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@TrueNAS-Bot start tutorial

EDIT: I had no idea! I thought you were trolling just now. :rofl:

7

Hello @Captain_Morgan This is the output of ifconfig -a. I am sorry, I am not a expert, please let me know if the information you are requesting can be retrieved in some other way. Thank you.

re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
ether d4:3d:7e:f6:90:42
media: Ethernet autoselect (none)
status: no carrier
nd6 options=9<PERFORMNUD,IFDISABLED>
re1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
description: truenas
options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
ether 10:fe:ed:03:7e:b9
inet 10.0.0.111 netmask 0xffffff00 broadcast 10.0.0.255
media: Ethernet autoselect (1000baseT )
status: active
nd6 options=9<PERFORMNUD,IFDISABLED>
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x3
inet 127.0.0.1 netmask 0xff000000
groups: lo
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
pflog0: flags=0<> metric 0 mtu 33160
groups: pflog

8

Please use the Preformatted text option when posting results of the commands, unless it is real simple.

</> (Ctrl + e) on the toolbar above. Looks like as follows

re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
ether d4:3d:7e:f6:90:42
media: Ethernet autoselect (none)
status: no carrier
nd6 options=9<PERFORMNUD,IFDISABLED>
re1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
description: truenas
options=8209b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
ether 10:fe:ed:03:7e:b9
inet 10.0.0.111 netmask 0xffffff00 broadcast 10.0.0.255
media: Ethernet autoselect (1000baseT )
status: active
nd6 options=9<PERFORMNUD,IFDISABLED>
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x3
inet 127.0.0.1 netmask 0xff000000
groups: lo
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
pflog0: flags=0<> metric 0 mtu 33160
groups: pflog
9

Thank you for mentioning, will keep in mind next time.

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DHCP issue…

You will need to also document the network you are on.

Do you have access to the DHCP server… what does it see?

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Thank you @Captain_Morgan. Apologies for my ignorance. Do you mean DHCP details from my modem/router? If so, pls see screenshot.

IMG_6164
IMG_61641170Ă—1266 131 KB

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This is likely a networking problem and requires IP skills to resolve. You need an IP plan and then to check that it is working as expected.

Unfortunately, the configuration you have with Plex as a plugin on 13.0 is not recommended. I’d recommend upgrading to SCALE 24.10 and setting up the Plex app there using the same data and IP. The Plex app will use the same static IP as the TrueNAS.

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I tried update via the web UI, there is no internet connection as it doesn’t even pick up the current train. Isn’t that the fundamental problem? Can I may be reset network configuration completely removing the interface and adding again…

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Check your current networking screens. Do you have information for DNS, etc.
You can try configuring your network again. Don’t forget to test and confirm changes. You may not be picking up DNS, etc if you set up a static IP

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I was able to follow the instructions in this video https://www.youtube.com/watch?v=-f-UBjx73xk and make somewhat of a progress. My Emby plugin is working but not Plex as it is missing the admin portal link (no manage option).

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41398Ă—708 74.8 KB

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Did you check for TrueNAS updates? You showed earlier you couldn’t connect

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Unfortunately, I cannot connect to TrueNAS updates yet. I get the message: “Unable to connect to url https://update-master.ixsystems.com/TrueNAS/trains.txt: Automatic update check failed. Please check system network settings.”

It shows a blank in front of current train.

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Please post a screenshot of those, the overall Truenas network settings.

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Hi @neofusion , here are the screen shots

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