Only 1 HDD showing when 4 are connected?

TrueNAS General
1

Hello, I am trying to get 4 2tb HDDs for a pool I want to create (it was existing but it wasnt working so decided to recover all the data and try this method) I do lsblk -o name,serial,type,size,fstype,partuuid and I can see all 4 drives but Storage>Disks only sees sdf? Can someone help me please?

NAME   SERIAL            TYPE   SIZE FSTYPE     PARTUUID
sda    WD-WCC6Y3ZERY0P   disk 931.5G            
├─sda1                   part     1M            f4efce28-6c52-408a-9ccd-07c150442dcb
├─sda2                   part   512M vfat       cb980074-e3e8-45d0-a899-1ebd934b12c4
├─sda3                   part   915G zfs_member 91899edf-2382-499f-8818-c6ae0fcaa74f
└─sda4                   part    16G            32420436-d83c-443b-95fa-60299e2e114b
sdb    20120926571200000 disk     0B            
sdc    0000007788FC      disk   1.8T            
sdd    0000007788FC      disk   1.8T            
sde    0000007788FC      disk   1.8T            
sdf    0000007788FC      disk   1.8T            
sr0    717C1049991       rom   1024M
2

They all have the same serial number.

How are they connected? USB case? SATA card?

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3

Not if you don’t post you complete hardware. Seriously all we can do at this point is guess

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4

They are connected in a USB Case

5

I have no idea what the hardware is, but I am on TrueNAS-Scale (ElectricEel-24.10.2.4)

6

That’s why. You shouldn’t use those with TrueNAS or ZFS.

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I got the USB Case so I could cool all the drives down and have them all in 1 place, what else can I do?

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Neither do we.

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9

Expand the ‘My System specs’ under NugentS post in this thread. That is the kind of details of the hardware, os and pool setup that we like to see.

AVOID USB

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10

Get a proper case or chassis…
USB connection is advised against, and SATA port multipliers are incompatible. Your enclosure fails on these two counts.

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11

https://www.silverstonetek.com/en/product/info/storage/TS431S/

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Unfortunately, the hardware you purchased isn’t compatible with this appliance OS, TrueNAS needs to be able to differentiate drives and (in part) uses the serial number to do so.

If the maker of the USB case has taken shortcuts and presents all drives with the same serial, it’s not going to work.

That’s just how it is. Return the case and get something else, or use a different OS that handles this differently.

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13

Thank you, I have set up a return and will send back Monday and got 2 more of the Chassis I have been using which have been fine just no fans so it got too hot and sometimes stopped working, i stood a deskfan next to them to cool them down but it wasnt the best

14

Now would be the time to move away from USB…

15

Sorry, needed a link to the Meme @winnielinnie created off a post of mine for temp cooling solution

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16

The computer I am using is about 10 years old, It was my first ever pc, its an office one, HP, it only has USB ports :confused: But I am going to fix another one of my computers and I am going to use that when its done where I can put an explanation card in? QXP PCIe Card?

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Is this the link to the card below? Unless you have verified that works with TrueNAS Scale, one of the current versions, I would skip it for a HBA listed in the TrueNAS Documentation, Hardware Guide.

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18

That was yes, it wont work with my custom system?

19

There isn’t enough information to go on from the specification on the Qnap webpage. It may only work with the Qnap OS and not work on TrueNAS.

We really can’t tell what kind of controller it is.

What’s all the noise about HBA’s, and why can’t I use a RAID controller?

1 Like