Plex and Tautulli connection issues

Hello

So i have a fresh install of both Plex and Tautulli, on my pretty much fresh Scale 24.10.2 system.
I am unable to get Tautulli to connect to my new Plex-server tough…

Plex question/issue:
I had to enable “host network” in my Plex installation to be able to connect to the server locally (LAN). If i have host network disabled, i will only get a “remote connection” connection (server has that “globe-icon”). Meaning i get slow speed for some reason, and the server transcodes the hell out of my stream.

  • Am i doing something wrong here? Or is this as intended?

I have amy old plex-server running on a windows-box, with same settings on server-side, like require secure connection, and so on, this works perfectly on LAN/WAN as it should.

Tautulli problem:
Tautulli is unable to connect to the new Plex-server.
When i select the server, and press “verify server” it shows this message:

Server found but unable to connect websocket.
Check the logs for errors.

In the logs, i get these errors:

2025-02-16 09:23:30	DEBUG	Tautulli WebSocket :: Leaving thread.
2025-02-16 09:23:30	INFO	Re-scheduled background task: Check for server response
2025-02-16 09:23:30	ERROR	Tautulli WebSocket :: [Errno -5] No address associated with hostname.
2025-02-16 09:23:30	INFO	Tautulli WebSocket :: Opening secure websocket.
2025-02-16 09:23:30	DEBUG	Tautulli Monitor :: Unable to read session list.
2025-02-16 09:23:30	DEBUG	Tautulli Monitor :: Checking for active streams.
2025-02-16 09:23:30	WARNING	Tautulli Pmsconnect :: Unable to parse XML for get_current_activity: 'NoneType' object has no attribute 'getElementsByTagName'.
2025-02-16 09:23:30	ERROR	Failed to access uri endpoint /status/sessions. Connection error: HTTPSConnectionPool(host='192-168-1-52.aa3a144c31dd45d991cf75e3c6063bf0.plex.direct', port=32400): Max retries exceeded with url: /status/sessions (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fb50fcde410>: Failed to establish a new connection: [Errno -5] No address associated with hostname'))

I have not been able to figure out what im doing wrong here, so hoping for help from the experts here :smiley:

Just some additional info.

When i try to connect Tautulli to the Plex-server from my old windows-machine, that instance of Tautulli connects fine to Plex-server on TrueNAS.

The instance of Tautulli on TrueNAS is unable to connect to the plex-server on windows as well.

So it seems it must be something with the Tautulli-setup/network/container on TrueNAS side…

Unfortunately, i have no idea where to look further.