I know I can do an SMB share here and it would work, but since the Plex App runs on the NAS I was curious what I am doing wrong here that it cant import the library as a additional storage host path.
I have a Plex App in TrueNAS SCALE. Under Additional Storage it looks like this:
There was some discussion of a similar issue a few months ago, but afaik the user did not submit a ticket with a debug so we werenât able to investigate the cause. @Dowd, could you use the Report a Bug link above to submit a ticket? After you submit youâll get a link to a private upload to attach a debug file from the system.
Iâm having the same issue, similar to OP referenced Additional Storage as a âHost Pathâ and when running Plex no subfolders or media appears. This is with both the âPlex Passâ image (tried twice) and the âPlex Officialâ image. Will try to submit a ticket.
Some Related Discussions:
(mentioned removing plex and installing it again helped, but was an ixVolume setup)
I had the same issue. To fix I updated the ACL on my media dataset to give read permission to the âappsâ group. Then, i applied that recursively. Afterwards, plex could see everything correctly.
Confirming this fixes things. What one needs to do step by step in the TrueNAS web UI:
Left Menu > Credentials > Local Users (e.g. your YOUR_TRUENAS_IP/ui/credentials/user). Scroll down to find apps and copy the number. Some might have a group number instead.
Left Menu > Apps , select-highlight your Plex installation, go to Edit in the Application Info section. Within âStorage Configurationâ, go down to the Additional Storage section similar to the settings in the OP in this thread, point to your directory if you havenât already
in the same menu, Enable ACL, add a âEntry is for a USERâ, and write in the ID you copied down from step 1, and setup Read Access.