Plex WebUI connection refused

Apps and Virtualization
1

Hi,

My plex server all of sudden became unreachable. I tried update it to the latest and it hasn’t helped. It seems to start up correctly without any errors, but the web UI is not reachable.

Version: TrueNas-13.0-U6.1
Plex: 1.40.1.8120

Screenshot 2024-04-14 at 1.22.31 AM
Screenshot 2024-04-14 at 1.22.31 AM844×257 24.6 KB

root@whos:~ # iocage get all plex
Multiple jails found for plex:
  plex-plexpass (/mnt/download/iocage/jails/plex-plexpass)
  plexserverbeta (/mnt/download/iocage/jails/plexserverbeta)
root@whos:~ # ifconfig -a
igb0: flags=8963<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=4a120b9<RXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,WOL_MAGIC,VLAN_HWFILTER,RXCSUM_IPV6,NOMAP>
	ether 00:25:90:c0:a8:e4
	inet 192.168.86.239 netmask 0xffffff00 broadcast 192.168.86.255
	media: Ethernet autoselect (1000baseT <full-duplex>)
	status: active
	nd6 options=9<PERFORMNUD,IFDISABLED>
igb1: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	options=4e507bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
	ether 00:25:90:c0:a8:e5
	media: Ethernet autoselect
	status: no carrier
	nd6 options=9<PERFORMNUD,IFDISABLED>
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
	options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
	inet6 ::1 prefixlen 128
	inet6 fe80::1%lo0 prefixlen 64 scopeid 0x3
	inet 127.0.0.1 netmask 0xff000000
	groups: lo
	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
pflog0: flags=0<> metric 0 mtu 33160
	groups: pflog
vnet0.2: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	description: associated with jail: netdata as nic: epair0b
	options=8<VLAN_MTU>
	ether 0c:c4:7a:2b:e6:94
	hwaddr 02:b2:be:df:2a:0a
	inet 172.16.0.5 netmask 0xfffffffc broadcast 172.16.0.7
	groups: epair
	media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
	status: active
	nd6 options=9<PERFORMNUD,IFDISABLED>
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
	ether 58:9c:fc:10:03:06
	id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
	maxage 20 holdcnt 6 proto rstp maxaddr 2000 timeout 1200
	root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
	member: vnet0.13 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
	        ifmaxaddr 0 port 5 priority 128 path cost 2000
	member: vnet0.4 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
	        ifmaxaddr 0 port 9 priority 128 path cost 2000
	member: igb0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
	        ifmaxaddr 0 port 1 priority 128 path cost 20000
	groups: bridge
	nd6 options=9<PERFORMNUD,IFDISABLED>
vnet0.4: flags=8963<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	description: associated with jail: qbittorrent as nic: epair0b
	options=8<VLAN_MTU>
	ether 0c:c4:7a:5b:ca:e5
	hwaddr 02:bf:a1:93:d1:0a
	groups: epair
	media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
	status: active
	nd6 options=9<PERFORMNUD,IFDISABLED>
vnet0.13: flags=8963<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu 1500
	description: associated with jail: plexserverbeta as nic: epair0b
	options=8<VLAN_MTU>
	ether 0c:c4:7a:f4:52:d3
	hwaddr 02:91:44:2c:57:0a
	groups: epair
	media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
	status: active
	nd6 options=9<PERFORMNUD,IFDISABLED>

Any help is appreciated.
Thanks,
ddep

2

Not sure if it’s related, but plugins are essentially dead. Try using

https://github.com/danb35/freenas-iocage-plex

@dan Can you migrate your plex resource?

3

How are you accessing the GUI? What are you typing in the url bar? I believe plex runs on port 32000 so you’d have to add that to your IP in the URL bar.

4

Done:

5

I always use the manage URL, in this case it is http://192.168.86.34:32400/web

It’s just strange that it suddenly stopped working. I will try to migrate.

6

Cool. Let us know how it goes.