Replacing faulty drive

Hello, total noob here. I have managed to get Truenas running and have 4 disks installed. Now i need to change one of the drives and it is part of the media pool. I thinks

Device: /dev/sde [SAT], 1 Offline uncorrectable sectors.

Dataset Details

Type:
FILESYSTEM
Sync: STANDARD
Compression Level: LZ4
Enable Atime: OFF
ZFS Deduplication: OFF
Case Sensitivity: ON
Path: media

Whats the correct procedure to change it ?

EDIT:

What is strange tho, under Manage devices its not listed as faulty ?

Before replacing the drive (which may need replacing), letā€™s see what the drive statistics are saying. However replacing a drive is fairly easy, just read the User Guide for your version of TrueNAS (It would have been nice to add the version of TrueNAS you are using). If you feel that you have two left thumbs, then backup your data first so some place safe until after the drive has been replaced.

But first, the data: could you go to the command line (SSH or GUI Shell if available) and enter the command smarctl -x /dev/sde and then post the output in the code brackets </> listed above.

Thanks for answering :slight_smile:

Finding version of the truenas, where i might find it ? In update tab im on scale dragonfish 24.04 train, and no updates so i assume its 24.04 ?

How do i install smartctl command ? It seems i dont have it ā€¦

-bash: smarctl: command not found

Spell the command correctly, it will work.

1 Like

Not strange at all. I donā€™t know why people assume that a bad sector (and IMO, a single bad sector isnā€™t grounds to immediately replace a disk) has any necessary connection to a pool error, but thereā€™s simply no reason to do so.

Aaah, need to use sudo.

@truenas:~$ sudo smartctl -x /dev/sde
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.6.32-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     SAMSUNG SpinPoint F4 EG (AF)
Device Model:     SAMSUNG HD204UI
Serial Number:    S2H7JD1B106218
LU WWN Device Id: 5 0024e9 00494475a
Firmware Version: 1AQ10001
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database 7.3/5528
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Sat Sep 14 17:35:41 2024 EEST

==> WARNING: Using smartmontools or hdparm with this
drive may result in data loss due to a firmware bug.
****** THIS DRIVE MAY OR MAY NOT BE AFFECTED! ******
Buggy and fixed firmware report same version number!
See the following web pages for details:
http://knowledge.seagate.com/articles/en_US/FAQ/223571en
https://www.smartmontools.org/wiki/SamsungF4EGBadBlocks

SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM level is:     0 (vendor specific), recommended: 254
APM feature is:   Disabled
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (20460) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 341) minutes.
SCT capabilities:              (0x003f) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   100   100   051    -    0
  2 Throughput_Performance  -OS--K   252   252   000    -    0
  3 Spin_Up_Time            PO---K   067   067   025    -    10109
  4 Start_Stop_Count        -O--CK   093   093   000    -    7976
  5 Reallocated_Sector_Ct   PO--CK   252   252   010    -    0
  7 Seek_Error_Rate         -OSR-K   252   252   051    -    0
  8 Seek_Time_Performance   --S--K   252   252   015    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    6960
 10 Spin_Retry_Count        -O--CK   252   252   051    -    0
 11 Calibration_Retry_Count -O--CK   252   252   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    23
181 Program_Fail_Cnt_Total  -O---K   100   100   000    -    16033688
191 G-Sense_Error_Rate      -O---K   100   100   000    -    403
192 Power-Off_Retract_Count -O---K   252   252   000    -    0
194 Temperature_Celsius     -O----   064   059   000    -    33 (Min/Max 18/41)
195 Hardware_ECC_Recovered  -O-RCK   100   100   000    -    0
196 Reallocated_Event_Count -O--CK   252   252   000    -    0
197 Current_Pending_Sector  -O--CK   252   252   000    -    0
198 Offline_Uncorrectable   ----CK   252   252   000    -    0
199 UDMA_CRC_Error_Count    -OS-CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   -O-R-K   100   100   000    -    124
223 Load_Retry_Count        -O--CK   252   252   000    -    0
225 Load_Cycle_Count        -O--CK   100   100   000    -    7982
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      2  Comprehensive SMART error log
0x03       GPL     R/O      2  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      2  Extended self-test log
0x08       GPL     R/O      2  Power Conditions log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (2 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (2 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      6943         -
# 2  Short offline       Completed without error       00%      6919         -
# 3  Short offline       Completed without error       00%      6895         -
# 4  Short offline       Completed without error       00%      6871         -
# 5  Short offline       Completed without error       00%      6847         -
# 6  Short offline       Completed without error       00%      6823         -
# 7  Short offline       Completed without error       00%      6801         -
# 8  Short offline       Completed without error       00%      6775         -
# 9  Short offline       Completed without error       00%      6751         -
#10  Short offline       Completed without error       00%      6727         -
#11  Short offline       Completed without error       00%      6703         -
#12  Short offline       Completed without error       00%      6679         -
#13  Short offline       Completed without error       00%      6655         -
#14  Short offline       Completed without error       00%      6631         -
#15  Short offline       Completed without error       00%      6607         -
#16  Short offline       Completed without error       00%      6583         -
#17  Short offline       Completed without error       00%      6559         -
#18  Short offline       Completed without error       00%      6535         -
#19  Short offline       Completed without error       00%      6511         -
#20  Short offline       Completed without error       00%      6487         -
#21  Short offline       Completed without error       00%      6463         -

SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  2
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    33 Celsius
Power Cycle Min/Max Temperature:     25/41 Celsius
Lifetime    Min/Max Temperature:     19/61 Celsius
Specified Max Operating Temperature:    80 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         5 minutes
Temperature Logging Interval:        5 minutes
Min/Max recommended Temperature:     -5/80 Celsius
Min/Max Temperature Limit:           -10/85 Celsius
Temperature History Size (Index):    128 (88)

Index    Estimated Time   Temperature Celsius
  89    2024-09-14 07:00    33  **************
 ...    ..( 82 skipped).    ..  **************
  44    2024-09-14 13:55    33  **************
  45    2024-09-14 14:00    32  *************
  46    2024-09-14 14:05    33  **************
  47    2024-09-14 14:10    33  **************
  48    2024-09-14 14:15    34  ***************
  49    2024-09-14 14:20    33  **************
 ...    ..( 16 skipped).    ..  **************
  66    2024-09-14 15:45    33  **************
  67    2024-09-14 15:50    32  *************
  68    2024-09-14 15:55    33  **************
  69    2024-09-14 16:00    33  **************
  70    2024-09-14 16:05    33  **************
  71    2024-09-14 16:10    32  *************
  72    2024-09-14 16:15    33  **************
  73    2024-09-14 16:20    33  **************
  74    2024-09-14 16:25    32  *************
  75    2024-09-14 16:30    33  **************
  76    2024-09-14 16:35    33  **************
  77    2024-09-14 16:40    32  *************
  78    2024-09-14 16:45    32  *************
  79    2024-09-14 16:50    33  **************
  80    2024-09-14 16:55    33  **************
  81    2024-09-14 17:00    33  **************
  82    2024-09-14 17:05    32  *************
  83    2024-09-14 17:10    33  **************
  84    2024-09-14 17:15    32  *************
  85    2024-09-14 17:20    33  **************
  86    2024-09-14 17:25    32  *************
  87    2024-09-14 17:30    33  **************
  88    2024-09-14 17:35    32  *************

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0007  4            0  R_ERR response for host-to-device non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4           14  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4           14  Device-to-host register FISes sent due to a COMRESET
0x000b  4            0  CRC errors within host-to-device FIS
0x000d  4            0  Non-CRC errors within host-to-device FIS
0x000f  4            0  R_ERR response for host-to-device data FIS, CRC
0x0010  4            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  4            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  4            0  R_ERR response for host-to-device non-data FIS, non-CRC
0x8e00  4            0  Vendor specific
0x8e01  4            0  Vendor specific
0x8e02  4            0  Vendor specific
0x8e03  4            0  Vendor specific
0x8e04  4            0  Vendor specific
0x8e05  4            0  Vendor specific
0x8e06  4            0  Vendor specific
0x8e07  4            0  Vendor specific
0x8e08  4            0  Vendor specific
0x8e09  4            0  Vendor specific
0x8e0a  4            0  Vendor specific
0x8e0b  4            0  Vendor specific
0x8e0c  4            0  Vendor specific
0x8e0d  4            0  Vendor specific
0x8e0e  4            0  Vendor specific
0x8e0f  4            0  Vendor specific
0x8e10  4            0  Vendor specific
0x8e11  4            0  Vendor specific

Ok, im not familiar on these, but i presume it doesnt get any better either ? Its been saying this for few months now.

You have some Multi_Zone_Error_Rate to monitor, but if im not wrong i didnā€™t see any long smart testā€¦ You should schedule at least one once a week.
If you already have a spare disk, replace this one before he can fail (your pool Is raidz1, you should preserve parity), then you can do all the test you need to desume if the disk Is failing, or Is Just a minor problem (cable issue, ecc)

3 Likes

No, not generallyā€“but I donā€™t see the offline/uncorrectable sector in the SMART output you postedā€“are you sure itā€™s for the correct disk?

And as @oxyde said, you should be running regular long SMART tests as well, at least every few weeks. But I wouldnā€™t be in a hurry to replace this disk.

1 Like

As the others have said:

  1. Start running periodic SMART Long tests. I recommend a daily Short test and a weekly Long test.
  2. The drive data actually looks fine. You have several Multi-Zone errors however that alone is usually not reason to replace a drive.
  3. The next time you have a drive warning, before you reboot your machine, run the same smarctl command and write down the serial number of the drive. You want to do this because the drive name ā€œsdeā€ can change during a reboot.
    These names are assigned on a first recognized gets the first letter. Drive 1 may be ready sooner than Drive 2 one time and the next reboot Drive 2 may be ready before Drive 1. Examine the data and see if IDā€™s 1, 5, 7, 195, 196, 197, 198, 199, and 200 have changed. ID 200 is the only one with a non-zero value right now.

@dan I completely agree with you and Iā€™ve been seeing it a lot over the past few months. People assuming a ZFS error must be a drive failure, when they are two different things. Sure, a drive failure can cause a ZFS error however it is premature to state that without looking at all the data to support that outcome.

1 Like

Added weekly long tests now to all drives, and monitoring that one more closely. Error was listed as ā€˜criticalā€™, so i thought it was critical :smiley:

Gonna see if i find spare drive like this still, quite old drives i have :slight_smile:

And it IS critical in the sense that the drive is not healthy. It may not completely fail soon, but it is not healthy and itā€™s never going to get better.
You may replace the drive by a larger one. But if you are generally using old drives do not wait before addressing issues.

4 Likes

I managed to get 4TB drive to replace that 2TB faulty one, but. Do i need to have 2x4TB drives to get that increased space in use ? Now i have 1x4TB and 3x2TB and exactly same storage space as 4x2TB ? its raidz1.

Yes, all drives in the vdev have to be 4 TB (or more) for expansion to occur.

2 Likes

Ok, thats clear, Thanks :slight_smile: