I’m on a fresh install of Truenas Scale 24.10.0 Electric Eel. Whenever I try to install an app I get the error
"[EFAULT] Failed 'up' action for 'xxxxxxxx' app, please check /var/log/app_lifecycle.log for more details"
I can expand the error to reveal the following:
Error: Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 488, in run
await self.future
File "/usr/lib/python3/dist-packages/middlewared/job.py", line 535, in __run_body
rv = await self.middleware.run_in_thread(self.method, *args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1364, in run_in_thread
return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/main.py", line 1361, in run_in_executor
return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/service/crud_service.py", line 268, in nf
rv = func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 55, in nf
res = f(*args, **kwargs)
^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/schema/processor.py", line 183, in nf
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 203, in do_create
return self.create_internal(job, app_name, version, data['values'], complete_app_details)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 248, in create_internal
raise e from None
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud.py", line 241, in create_internal
compose_action(app_name, version, 'up', force_recreate=True, remove_orphans=True)
File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 57, in compose_action
raise CallError(
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'xxxxxxxx' app, please check /var/log/app_lifecycle.log for more details'
the lifecycle error log looks like this:
[2025/01/03 18:30:30] (ERROR) app_lifecycle.compose_action():56 - Failed 'up' action for 'xxxxxxxx' app: permissions Pulling
xxxxxxxx Pulling
permissions Error Get "https://registry-1.docker.io/v2/library/python/manifests/sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx": dial tcp [xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:443: connect: network is unreachable
xxxxxxxx Error Get "https://registry-1.docker.io/v2/xxxxxxxx/xxxxxxxx/manifests/sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx": dial tcp [xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:443: connect: network is unreachable
Error response from daemon: Get "https://registry-1.docker.io/v2/library/python/manifests/sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx": dial tcp [xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:443: connect: network is unreachable
My ISP does not support IPV6, so the format of the address makes me think that’s somehow related, but I don’t think I have an IPV6 address configured anywhere. I messed around with trying to disable that to no avail.
I’m willing to reinstall (and have done so a couple of times) as this is my first truesnas system and I haven’t gotten past initial setup. any error codes I’ve copied here are with default settings.
Any help is greatly appreciated.
[edited to use preformatted text on the errors to make them more readable]