So I am constantly having issues with plex and Nvidia Shield (official client latest for android tv) or also Ugoos AM6B+ Coreelec with the unofficial plex client. Yes, I have plex pass.
The current big issue since I mostly gave up on the ugoos is the shield plex app is buggy especially with 4k blurays but also some other random shows. I don’t transcode. I play directly and I try to enforce this on both the server (truenas scale with k3s plex latest version). One big issue is I get the error something like “this media cannot be played” while the media is playing in the background so it certainly can be.
Other issues I often have is sound not synced with the video fixed by going back and back in (verry annoying), random weird helicopter noises normally fixed by restarting the app, issues where the client cannot find my server on the LAN, and I have to reboot the device for it to work, and other random issues with playback and stuttering (this is on gigabit ethernet there should be no issues) and often I have to delete the cache and force stop and then relogin, and then magically the performance is back. Honestly I am getting sick of having to do reboots, and keep resining in and constantly having random problems. A good chunk of this is probably related to 4k and Dolby vision but once again “this media cannot be played” happens with regular SD tv shows also. Everything is set to not transcode, don’t give me suggestions, play at the normal resolution on both client and server etc. I don’t think there is much more I can do/set.
A lot of the time the stuttering makes little sense. Sometimes 100mbps stuff plays fine then it buffers and has issues with a 60mbps title, which then maybe I clear the cache and sign in again and it works fine. I am about at my wits end with fiddle farting with this over and over and my family is at their wits end with only me being able to use the TV and having to troubleshoot almost daily.
On the ugoos I was having serious stuttering issues (never mind system issues I think with coreelec itself), plus the display led dolby vision didn’t work a great chunk of the time. There would be shadow issues and weird color issues galore.
Any help would be great. Additionally the local network CIDR is set correctly in plex.
This goes hand in hand with all the Truenas app errors I have been having. Random buggy updates, it randomly dying and going into zombie mode, etc. I can honestly say I had about 50% less issues using the plex server on synology but a lot of the playback bugs were still plex related and present.