Fresh install of True Nas scale

I have just purchase 9 4TB Wd Red Plus drive, I am trying to create my pools but each time I try to create I get this error message


I am not sure what’s going on here. It will not allow me to create any pools, It’s also saying something like cannot connect to host I’m not sure what this is

Thank you

  1. Post your hardware please. All of it
  2. Try setting up a smaller pool, say a mirror of two drives. Do this twice with different drives - does that work?

Take a look the ‘My System Specs’ under NugentS post. That is the level of detail we are looking for your current system. One issue is how these hard drives are connected to your system. Are you using a HBA?

I don’t know what that is HBA, is it an adapter to connect to the Internet? I did add a new one

I’m also getting this when I try and create pools

Warning

NTP health check failed - No Active NTP peers: [{‘SERVER: NOT_SELECTABLE [216.229.0.50]’}, {‘SERVER: NOT_SELECTABLE [162.159.200.1]’}, {‘SERVER: NOT_SELECTABLE [45.83.234.123]’}]

@Robert_G

Are you going to answer the questions or just post random crap that doesn’t help?

You know maybe you should follow your own community rules. If it bothers you the way I post don’t answer my questions

I’m out.

Peopole just don’t want help

I’m trying to answer your question it takes me time to get the information I need

Try to post my specs as soon as I get home

Thank you

Are you you referring to this as a HBA

No, that is a 10Gb network card.
This would be an hba
https://www.ebay.com/itm/133481123885?_skw=lsi+9300-8i&epid=1401848784&itmmeta=01K33VZ9T2194W1ZZ4WAQBBYDW&hash=item1f1418502d:g:Gu0AAOSw3t5fJQrQ&itmprp=enc%3AAQAKAAAAwFkggFvd1GGDu0w3yXCmi1cyMAqJDnzPrxXxClNzHYpD%2FdqRUz3NLdWDr8tDPGV37sD7LHaB4I5uWHjuWSvnFAHDQJ6r%2FckRZ%2FWDdfQWN6jT%2F%2BTELVtjrzW2aGvY092IH%2Bd1nyWy%2B877St2U32J%2BrrVgIhgjTm%2BYNIeU8w896glxqiO%2Bww1XGHYmrfy%2FghV6g0ETTfzpKBMNsGbt8pBCT%2BchYzkPTPlNacXUPGjXEve%2FJnedyIZ4U3ws75lgN%2B3Keg%3D%3D|tkp%3ABlBMUJid_fuYZg

No sir I did not install anything like that

Thanks for pointing it out

We’ll likely need the system specs to say more - if you have access to the system, you could potentially get this from a shortlist of running lspci from System->Shell. Short term - are these used or brand-new drives?

I’ll also put on the moderator hat and point out that someone being new to TrueNAS should be expected to need some help pointing out what information is needed for us to assist them. Be nice.

Thank you I will post the specs as soon as I get home. Thank you for helping out appreciate it

They are all brand new devices I got 9 of them, WD Red plus 4tb

The error message in your original post does not match the one you posted here.
It’s likely related to a different issue.

Knowing what the actual error message is would be helpful.

At this stage I would say maybe one of your new drives is broken, a cable is in bad shape or it’s formatted in a way that is blocking TrueNAS from dealing with it.

Yes this message I got when I was trying to update the system. After I install true Nas I always check for updates first. I was greeted with no updates and got this message. Sorry for any confusion

Trying to get a little more time to troubleshoot it

Have you “burned in” these new drives before putting them in your TrueNAS box? New drives may be DOA or fail very soon after first power-up so many of us here will test our new drives with a full set of SMART tests followed by Badblocks and then final long SMART test to ensure nothing has shown up. The disk-burnin-dak180.sh script by @dak180 (GitHub - dak180/disk-burnin-and-testing: Shell script for burn-in and testing of new or re-purposed drives) is one way to get this done.

Here are the specs

Not sure what that means but no, I have not done anything to these drives, I was upstanding that when I setup my Nas it would do the formatting to me

ASM1064 -

Any chance you got something like this in the system?:

A little pcie thingy that plugs into the motherboard & lets you connect more hard drives than your motherboard would normally support?