I got an issue

[Nadhir]

when i’m trying to install any app i got this error

File “/usr/lib/python3/dist-packages/middlewared/schema/processor .py”, line 183, in nf
return func(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud .py”, line 203, in do_create
return self.create_internal(job, app_name, version, data[‘values’], complete_app_details)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud .py”, line 248, in create_internal
raise e from None
File “/usr/lib/python3/dist-packages/middlewared/plugins/apps/crud .py”, line 241, in create_internal
compose_action(app_name, version, ‘up’, force_recreate=True, remove_orphans=True)
File “/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils .py”, line 57, in compose_action
raise CallError(
middlewared.service_exception.CallError: [EFAULT] Failed ‘up’ action for ‘netdata’ app, please check /var/log/app_lifecycle.log for more details

i use TrueNas Scale with the last update.

note: i’m beginner in linux and TrueNas Scale

[itsharryshelton]

@Nadhir

middlewared.service_exception.CallError: [EFAULT] Failed ‘up’ action for ‘netdata’ app, please check /var/log/app_lifecycle.log for more details

Something is causing it fail to startup, that log it says probably will give more information. But it’s probably a setting you have set on the app config that is incorrect or has a conflict blocking it.

When you’re installing it, to test with make sure the storage is set to this if it isn’t to see if it helps.

And make sure you haven’t set any extra variables or ports that already in use for your networking.

Also for what it is worth, there is already a netdata pre-installed on latest Scale version

[Nadhir]

I reinstalled truenas scale and now i tried to install plex but the probleme persists

when i check the the log app_lifecycle

[Nadhir]

this could not be the problem ?

[Theo]

Nope, you do not need VM enabled to install the Plex Docker App. Give us the entire log file of the install, that is not enough data.

FWIW I just did a clean install of Plex on my 24.10.1 install using all defaults and it installed immediately without error.

[Nadhir]

how to get that ?

[Theo]

cat the log without using grep, then find the entire list of data in the log from the install. “Failed action up” is the system saying “Something happened”. No information to help you with.

[itsharryshelton]

It says your hardware is not supporting virtualization there, can you enable virtualization in your BIOs and try again. I’m pretty sure docker requires it.

Edit: Does not require, ta DjP-iX for confirming

[DjP-iX]

@itsharryshelton

I’m pretty sure docker requires it.

It does not. I have test VMs that don’t support virtualization, with the same message on the VMs screen, but run apps just fine.

[Nadhir]

Sorry for being late, i got this

[Fleshmauler]

Seems it is having issues reaching ipv6. If your isp supports ipv6 try going to networking & enabling auto ipv6 for your interface

[Nadhir]

the problem was from nameserver 1 that was my domain and i change it to 8.8.8.8 and it worked thank you for all