Hi, I am relatively new to TrueNAS but very familiar with Sun/ Aix. HPUX and Linux.
Just installed new system and everything appears to be working fine. However, after adding a new user I am not able to login with that user.
Login in with root ID works without a problem and I am also able to su - to this new user from root, but when attempting to login through web interface to UI using new user ID it’s failing with a message “Username or Password is Incorrect”.
I have triple checked all configuration options for this new user and everything appears to be correct. Changed the password from root ID several times to ensure password for this new user is simple and there are no typos - same problem. Created a new home directory for this new user from CLI, assigned it to new account and changed ownership to this user home directory using username:groupname of this new user, then granted it wide open (chmod 777) - still not able to login.
Removed and re-created this user several times - still not able to login.
Running out of ideas here…
This is TrueNAS-13.0-U6.8 Core on TRUENAS-MINI-3.0-XL+
I don’t know if this is a new setup or not. Are you aware that TrueNAS Core is not getting much more except, maybe, security updates and TrueNAS Scale is where all the development is taking place?
You might consider looking the 24.10 Electric Eel or 25.04 Fangtooth. 25.04 should get an update this week, to 25.04.2, if you require the AD update related to Microsoft recent changes.
TrueNAS Core 13.0-u6.8 & TrueNAS Scale 24.10.2.3 both have the update already
Thank you for you reply Redcoat, I appreciate it. I did not know that in TruNAS Core only root account is allowed to login via GUI. After you have pointed this out I did some additional research and few sources said that as long as new user is part of wheel group it should be allowed to login via GUI. I have removed the user, created it again as part of wheel group (just to make sure everything is clean), enabled bash shell and enabled sudo. Still not able to login.
Hence, just wanted to confirm that it’s in fact ONLY root that is allowed to login? If yes, then what is the purpose of any other user that can be created?
For core its a fact that only root can access the webui.
But root can’t be used as e.g. an smb user for security reasons. That’s why you need a different user if you want to access your truenas via smb/nfs.
I appreciate your reply - this is a brand new installation and purely for home use. Would you recommend upgrading to TrueNASScale from Core? What would be the advantage of upgrading since I am not using multiple TrueNAS environments and this is really a 1 server to 1 TrueNAS setup with other Home devices maybe accessing it?
From what I’ve learned, this upgrade (from Core to Scale) is a one time unconvertable process. If I decide to do this, what are the steps?
If you haven’t set up anything on the server, I would just do a fresh new install of one of the current Scale versions, 24.10 (conservative choice) or 25.04.
What do you currently have set up? Is it just serving files and SMB sharing or do you have Jails or VMs? The more details you provide on your current system, the better the advice from others will be.
I just did a complete clean install of Scale over my Core setup and just set the system up from scratch as if it was brand new. I only used mine for one SMB share so that was easily recreated.
You can go to the documents sections and review the information on Core to Scale upgrades.
This is a brand-new setup. Nothing on the TrueNAS yet, just a clean new installation of the Core with a single volume created for data migration.
I have a very old (12 years old, but capable) Win 10 server with 7 internal drives and ton of data on it. Just built a brand-new very powerful replacement for it. The idea behind this project is to migrate all the data to TrueNAS and then decomission the old server by bringing online new one and connecting the TrueNAS to it with all migrated, curated and consolidated data. So to speak kill 2 birds with 1 stone - migrate and clean the data off of the internal drives (single point of failure) and have it available to other devices as well as enable data protection and recovery at the same time by using TrueNAS
