I’m running the Omada Controller App on my TrueNAS Scale and I got issues to upgrade devices firmwares.
I got this message : The device failed to download the upgrade file，please check your network configuration and make sure the device can access the Controller’s HTTPS management port.
In the logs of the Omada Controller App in TrueNAS Scale, I can see a lot of attempts of upgrades : upgrade task not full start upgrade task
App Version: 6.1.0.19
**Version:**1.3.21
I cannot figure out what’s wrong with the configuration.
If you are using the TrueNAS container for Omada. You need to make sure the ports in the Omada Web UI match the ports set for the container. In most cases the HTTPS Port for Upgrade is still 8043 in the Omada Web UI instead of 30354, global view > settings > system.
If it still doesn’t work you may also need to add the environment variable that forces the container to re-read the ports on launch. It only doesn’t this on the initial startup and it obviously missed the HTTPS Port for Upgrade change when the container was created. At least it did in my case.
