Hello,
Is anyone able to assist please? I am getting the following Alert.
Preformatted text#### Pool Media1 state is DEGRADED: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state.
The following devices are not healthy:
- Disk WDC_WD40EFRX-68WT0N0 WD-WCC4E2VZ20NK is FAULTED
Preformatted text
I have followed the TrueNAS guide “Hard Drive Troubleshooting Guide (All Versions of FreeNAS)”.
I ran multiple SMART tests, with differing results, however none ever pull up an error on ID 5, 197 or 198. I am yet to check the cables as it says in the guide but am happy to do so if that is the next step?
I am running TrueNAS 25.04.0 with RAIDZ1 using 4 disks total (WD Red 4TB) currently at 90% capacity.
Here are my SMART results
Preformatted textroot@freenas[~]# smartctl -a /dev/sdb
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.12.15-production+truenas] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke,
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red (CMR)
Device Model: WDC WD40EFRX-68WT0N0
Serial Number: WD-WCC4E2VZ20NK
LU WWN Device Id: 5 0014ee 20d839bc8
Firmware Version: 82.00A82
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Device is: In smartctl database 7.3/5706
ATA Version is: ACS-2 (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri May 30 20:58:31 2025 AEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 249) Self-test routine in progress…
90% of test remaining.
Total time to complete Offline
data collection: (53280) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 532) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x703d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 120
3 Spin_Up_Time 0x0027 214 172 021 Pre-fail Always - 6258
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 153
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 001 001 000 Old_age Always - 77489
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 153
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 111
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2141
194 Temperature_Celsius 0x0022 116 104 000 Old_age Always - 36
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 1
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
1 Short offline Completed without error 00% 11953 -
2 Short offline Completed without error 00% 11933 -
3 Short offline Completed without error 00% 11909 -
4 Short offline Completed without error 00% 11885 -
5 Short offline Completed without error 00% 11861 -
6 Short offline Completed without error 00% 11837 -
7 Extended offline Completed without error 00% 11823 -
8 Short offline Completed without error 00% 11789 -
9 Short offline Completed without error 00% 11765 -
#10 Short offline Completed without error 00% 11741 -
#11 Short offline Completed without error 00% 11717 -
#12 Short offline Completed without error 00% 11693 -
#13 Short offline Completed without error 00% 11669 -
#14 Extended offline Completed without error 00% 11655 -
#15 Short offline Completed without error 00% 11621 -
#16 Extended offline Completed without error 00% 11604 -
#17 Short offline Completed without error 00% 11595 -
#18 Short offline Completed without error 00% 11587 -
#19 Short offline Completed without error 00% 11574 -
#20 Short offline Completed: read failure 60% 11573 1450168
#21 Extended offline Completed: read failure 90% 11571 1450168
2 of 2 failed self-tests are outdated by newer successful extended offline self-test # 7
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
The above only provides legacy SMART information - try ‘smartctl -x’ for morePreformatted text
And here is a pool status
Preformatted textroot@freenas[~]# zpool status -v
pool: Media1
state: DEGRADED
status: One or more devices are faulted in response to persistent errors.
Sufficient replicas exist for the pool to continue functioning in a
degraded state.
action: Replace the faulted device, or use ‘zpool clear’ to mark the device
repaired.
scan: scrub repaired 0B in 10:18:27 with 0 errors on Thu May 15 12:18:28 2025
config:
NAME STATE READ WRITE CKSUM
Media1 DEGRADED 0 0 0
raidz1-0 DEGRADED 0 0 0
sdd2 ONLINE 0 0 0
ata-WDC_WD40EFRX-68N32N0_WD-WCC7K5HF6LHA-part2 ONLINE 0 0 0
sda2 ONLINE 0 0 0
ata-WDC_WD40EFRX-68WT0N0_WD-WCC4E2VZ20NK-part2 FAULTED 39 0 0 too many errors
errors: No known data errors
pool: freenas-boot
state: ONLINE
status: Some supported and requested features are not enabled on the pool.
The pool can still be used, but some features are unavailable.
action: Enable all features using ‘zpool upgrade’. Once this is done,
the pool may no longer be accessible by software that does not support
the features. See zpool-features(7) for details.
scan: scrub repaired 0B in 00:03:26 with 0 errors on Mon May 26 03:48:35 2025
config:
NAME STATE READ WRITE CKSUM
freenas-boot ONLINE 0 0 0
mirror-0 ONLINE 0 0 0
sdf2 ONLINE 0 0 0
sde2 ONLINE 0 0 0
errors: No known data errorsPreformatted text
Sorry if I am missing anything obvious or any useful information.
Thank you in advance!