SCALE 24.10.0 - CloudSync and Rsync tasks never complete / very poor performance

Thanks for the replies.

  • “Please post better details” → I’m well aware that the details are not sufficient. I took multiple screenshots carefully and expected to be able to upload them. As of today, I still cannot upload or link anything - so I’m unable to provide any further graphic information. I understand that this is to prevent spam and obscene content - but not being able to ask for help and providing basic information seems rather extreme. I’ll gadly post detailed screenshots as soon as I’m able to. For the time being, I attached more info as text below.
  • Thanks for the suggestions @AMiGAmann . I got a response from Hetzner in the mean time. They stated that “we do see in the log we think that the problem is the long file name”. They added “The length of the whole file path should be ok as the limit is 4 KiB (4096 chars) but the limit for a single file/directory name is only at 255 byte (255 chars) but here it was tried to create an directory with 256 chars.”. Disabling “Filename Encryption” did solve my uploads afterwards. However the slow upload speed (25MB/s) still remain for WebDAV. It still failed too because it failed to follow symlinks. As an example: “apps/ghost/data/themes/source: Listing error: symlink: stat /mnt/ssd-pool/apps/ghost/data/themes/source: no such file or directory”.
  • Disabling Encryption is not acceptable for me either for personal reasons. I store confidential data that I do not want to leak in case of unauthorized access to my Storage Box.
  • The pool in question uses high speed SDDs that should easily be capable of saturating Gigabit. I can approx. 1Gbps using iperf3 from my clients (tested from Dream Machine and personal PC).

System Data:
OS Version: TrueNAS-SCALE-24.10.0
Product: B760 GAMING X DDR4
Model: 12th Gen Intel(R) Core™ i3-12100
Memory: 63 GiB
System Serial: Default string

Pool being backed up:
1 x MIRROR | 2 wide | 931.51 GiB
WD_BLACK SN850X 1000GB

PCI devices

00:00.0 Host bridge: Intel Corporation Device 4630 (rev 05)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-S GT1 [UHD Graphics 730] (rev 0c)
00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI Express x4 Controller #0 (rev 05)
00:14.0 USB controller: Intel Corporation Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller (rev 11)
00:14.2 RAM memory: Intel Corporation Raptor Lake-S PCH Shared SRAM (rev 11)
00:15.0 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller (rev 11)
00:15.1 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller (rev 11)
00:15.2 Serial bus controller: Intel Corporation Raptor Lake Serial IO I2C Host Controller (rev 11)
00:15.3 Serial bus controller: Intel Corporation Device 7a4f (rev 11)
00:16.0 Communication controller: Intel Corporation Raptor Lake CSME HECI (rev 11)
00:17.0 SATA controller: Intel Corporation Raptor Lake SATA AHCI Controller (rev 11)
00:19.0 Serial bus controller: Intel Corporation Device 7a7c (rev 11)
00:19.1 Serial bus controller: Intel Corporation Device 7a7d (rev 11)
00:1a.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port (rev 11)
00:1c.0 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port (rev 11)
00:1c.1 PCI bridge: Intel Corporation Device 7a39 (rev 11)
00:1c.2 PCI bridge: Intel Corporation Device 7a3a (rev 11)
00:1c.3 PCI bridge: Intel Corporation Raptor Lake PCI Express Root Port (rev 11)
00:1c.4 PCI bridge: Intel Corporation Device 7a3c (rev 11)
00:1f.0 ISA bridge: Intel Corporation Device 7a06 (rev 11)
00:1f.4 SMBus: Intel Corporation Raptor Lake-S PCH SMBus Controller (rev 11)
00:1f.5 Serial bus controller: Intel Corporation Raptor Lake SPI (flash) Controller (rev 11)
01:00.0 Non-Volatile memory controller: Sandisk Corp Western Digital WD Black SN850X NVMe SSD (rev 01)
02:00.0 Non-Volatile memory controller: Sandisk Corp Western Digital WD Black SN850X NVMe SSD (rev 01)
04:00.0 Ethernet controller: Aquantia Corp. AQC107 NBase-T/IEEE 802.3bz Ethernet Controller [AQtion] (rev 02)
05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
06:00.0 SATA controller: ASMedia Technology Inc. 106x SATA/RAID Controller (rev 01)
07:00.0 Non-Volatile memory controller: Micron/Crucial Technology P2 NVMe PCIe SSD (rev 01)

CPU:

Vendor ID:                GenuineIntel
  Model name:             12th Gen Intel(R) Core(TM) i3-12100
    CPU family:           6
    Model:                151
    Thread(s) per core:   2
    Core(s) per socket:   4
    Socket(s):            1
    Stepping:             5
    CPU(s) scaling MHz:   19%
    CPU max MHz:          4300.0000
    CPU min MHz:          800.0000

Memory:

RANGE                                 SIZE  STATE REMOVABLE BLOCK
0x0000000000000000-0x000000007fffffff   2G online       yes     0
0x0000000100000000-0x00000010ffffffff  64G online       yes  2-33

Please let me know if I missed something from Joes Rules to Asking for Help . Thanks again for your help!

Edit

Just got the notification that I got “Basic”. Hence I attach the images here now (finally):